Housekeeping Houseperson

AccorHotel • Lake Louise, AB

30d • Onsite

About The Position

At Fairmont Hotels & Resorts, an exceptional guest experience begins even before check-in and extends throughout every stay. As a Houseperson, the organizational support you provide to the Housekeeping team will ensure our guest rooms are well equipped and welcoming – and our guests feel valued.

Requirements

• Previous experience in a similar environment will be an asset
• Must possess outstanding guest service skills, including professional verbal communication skills
• Proven ability to work well under pressure in a fast-paced, team-based environment
• Frequent kneeling, pushing, pulling, lifting
• Constant standing and walking throughout shift
• Occasional ascending or descending ladders, stairs and ramps
• You may be required to work on holidays, weekends, overnights and other non-day shifts.
• Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Responsibilities

• Consistently offer professional, friendly and engaging service
• Assist Room Attendants to ensure guest rooms are prepared efficiently
• Daily cleaning and maintenance of Housekeeping storage areas
• Responsible for collecting, sorting and distributing all Housekeeping linen going to and from Fairmont Regional Laundry
• Comply with all department policies, procedures, and service standards

Benefits

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed