Housekeeping House Attendant

Four Seasons Hotels and Resorts•Lee's Summit, MO

6d•Onsite

About The Position

The Housekeeping House Attendant ensures the cleanliness and perfection of the guest areas of the hotel and residences. They also support the Self Inspector/Public Area Attendants by ensuring guest room supplies are well stocked, trash and debris are removed as well as other cleaning duties as assigned. This person is also responsible for back of the house cleaning and for delivery of guest request items to guest rooms.

Requirements

Have a high level of attention to detail.
Knowledge and the ability to operate cleaning equipment.
Ability to understand and working knowledge of English
Candidates must possess valid US work authorization.

Nice To Haves

Preferred experience in a luxury hotel in Housekeeping or equivalent with Four Seasons or another organization.
This position is not eligible for work sponsorship/visa.

Responsibilities

Keeps all guest and residence corridors neat, vacuumed, mopped, swept and dusted.
Provides genuine hospitality and recognition in the work area.
Promotes hotel services and products.
Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction.
Offers a special service touch when an opportunity is presented.
Proficient in the safe handling of all relevant equipment and machinery; reports defects and accidents to management immediately; Inspects and remove all carpet and fabric stains; Makes sure mirrors, furniture, floors; elevators wall, floors and, tracks and doors are clean, mark-free and dust free; Sweeps and mop back of the house hallway and stairs
Specials projects such as: mattress flipping, deep cleaning, inventory of operating supplies such as extra beds and cribs, refrigerators, microwave, inventory of cleaning and guest supplies, cleaning of the vacuums, high dusting, moving furniture.
Assists Housekeepers as required: Help move beds and furniture, turn mattresses, remove or hang sheers and drapes; Picks up and delivers guest request items on a timely basis such as cribs, roll-away and other guests requests.