Housekeeping Floor Supervisor Full Time PM

Omni Hotels & ResortsTallahassee, FL
Onsite

About The Position

The Omni Orlando Resort at ChampionsGate is a four-diamond resort featuring 36 holes of championship golf, a Mokara spa, five restaurants, and 15 acres of pools and recreation activities including an 850-foot lazy river. Omni Orlando offers associates a dynamic work environment, comprehensive training, mentoring, and a culture of respect, gratitude, and empowerment. The Housekeeping Supervisor ensures that the cleaning and servicing of guestrooms, public areas, back of house, and landings meet Omni's four-star/four-diamond standards.

Requirements

  • Previous housekeeping and/or other relevant hotel experience required.
  • Able to maintain 4-Diamond level cleanliness standards.
  • Able to work with management on special projects.
  • Able to set priorities for your section and provide feedback to others that enhances performance.
  • Strong attention to detail, sense of urgency.
  • Ability to work and perform effectively in a fast-paced role.
  • Maintain a professional business appearance, attitude, and performance.
  • Strong customer service skills.
  • Basic English skills are required (must be able to answer basic questions about services and amenities, give directions to guests, etc.).
  • Ability and willingness to work a varied schedule which includes working on weekends and holidays.

Nice To Haves

  • Previous experience in housekeeping is strongly preferred

Responsibilities

  • Inspects the cleaning and servicing of guestrooms and public areas.
  • Assigns special assignments as directed by the Housekeeping Leaders.
  • Assists in the cleaning of guest rooms when necessary.
  • Assists in processing AM and PM room status reports.
  • Report any needed repairs or discrepancies of guest rooms.
  • Ensure that all Guest Room Attendants have appropriate supplies and linens.
  • Ensure that the Guest Room Attendant’s linen cart is neat and well organized.
  • Ensure that linen closets on guest room floors are completely stocked.
  • Maintain supply cage stock, neat and clean at all times.
  • Must have all guest rooms punched in via the phone after completion.
  • Ensure VIP rooms are inspected ASAP.
  • Ensure check out/vacated rooms are a priority.
  • Knowledge of hotel, facilities and events.
  • Ensures hotel, guest and associates are maintained in a safe and secure environment.

Benefits

  • dynamic and exciting work environment
  • comprehensive training and mentoring

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

1,001-5,000 employees

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