Housekeeping Floor Supervisor Full Time PM
About The Position
The Omni Orlando Resort at ChampionsGate is a four-diamond resort featuring 36 holes of championship golf, a Mokara spa, five restaurants, and 15 acres of pools and recreation activities including an 850-foot lazy river. Omni Orlando offers associates a dynamic work environment, comprehensive training, mentoring, and a culture of respect, gratitude, and empowerment. The Housekeeping Supervisor ensures that the cleaning and servicing of guestrooms, public areas, back of house, and landings meet Omni's four-star/four-diamond standards.
Requirements
- Previous housekeeping and/or other relevant hotel experience required.
- Able to maintain 4-Diamond level cleanliness standards.
- Able to work with management on special projects.
- Able to set priorities for your section and provide feedback to others that enhances performance.
- Strong attention to detail, sense of urgency.
- Ability to work and perform effectively in a fast-paced role.
- Maintain a professional business appearance, attitude, and performance.
- Strong customer service skills.
- Basic English skills are required (must be able to answer basic questions about services and amenities, give directions to guests, etc.).
- Ability and willingness to work a varied schedule which includes working on weekends and holidays.
Nice To Haves
- Previous experience in housekeeping is strongly preferred
Responsibilities
- Inspects the cleaning and servicing of guestrooms and public areas.
- Assigns special assignments as directed by the Housekeeping Leaders.
- Assists in the cleaning of guest rooms when necessary.
- Assists in processing AM and PM room status reports.
- Report any needed repairs or discrepancies of guest rooms.
- Ensure that all Guest Room Attendants have appropriate supplies and linens.
- Ensure that the Guest Room Attendant’s linen cart is neat and well organized.
- Ensure that linen closets on guest room floors are completely stocked.
- Maintain supply cage stock, neat and clean at all times.
- Must have all guest rooms punched in via the phone after completion.
- Ensure VIP rooms are inspected ASAP.
- Ensure check out/vacated rooms are a priority.
- Knowledge of hotel, facilities and events.
- Ensures hotel, guest and associates are maintained in a safe and secure environment.
Benefits
- dynamic and exciting work environment
- comprehensive training and mentoring
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
