Housekeeping/EVS Manager

ForeFront Healthcare Pvt Ltd•Billings, MT

6d•Onsite

About The Position

Forefront is dedicated to enhancing lives through exceptional culinary and support services. As a member of our team, you play an important role in maintaining a clean, safe, and comfortable environment in a healthcare setting. Guided by our core values Tenacity, Integrity, Creativity, Service Excellence, Safety, and Caring, you help support healing and well-being for those we serve. If you take pride in your work and enjoy making a difference each day, we would love to have you on our team. The Environmental Services Manager oversees day-to-day operations of environmental services, including facility cleaning, floor care, waste management, and laundry services. This role ensures departmental compliance with regulatory standards, maintains a safe and clean environment for patients, residents, and staff, and supports the implementation of operational goals. The Manager leads front-line supervisors and associates, ensures quality service delivery, and assists and supports the Director in strategic planning, reporting, and departmental initiatives.

Requirements

High School diploma or equivalent required
Minimum 3–5 years of leadership experience in EVS, healthcare, or hospitality operations.
Knowledge of regulatory compliance, infection prevention, and safety standards.
Strong leadership, organizational, and communication skills.
Experience managing budgets, schedules, and performance metrics.

Nice To Haves

associate or bachelor’s degree preferred

Responsibilities

Supervise and support EVS supervisors, technicians, and laundry staff.
Oversee laundry operations, including staffing, workflow, equipment, and infection prevention practices.
Ensure compliance with OSHA, CMS, TJC, and other applicable regulations.
Develop and monitor departmental schedules, assignments, and productivity standards.
Conduct regular inspections and quality audits of patient/resident areas, public spaces, and laundry operations.
Manage departmental inventory, equipment maintenance, and supply orders.
Implement performance metrics and track KPIs for operational efficiency and service quality.
Collaborate with interdisciplinary teams to support infection prevention, patient satisfaction, and safety initiatives.
Support the Director in preparing reports, evaluating departmental performance, and implementing new programs or initiatives.
Responsible for acting in conformance with all facility and departmental policies and procedures including those relating to Human Resources, Code of Ethics and Business Conduct, Health and Safety regulations, Compliance requirements, Patient Rights, Confidentiality, and HIPAA.
Responsible for acting in conformance with accrediting agency standards.
Attends department meetings as required.
Demonstrates accountability to accept responsibility for personal/professional growth and any required certification/licenses, if applicable.
Completes mandatory training and competencies annually.