Housekeeping Equipment Repair Lead Technician

James Madison University•Harrisonburg, VA

1d•Onsite

About The Position

James Madison University’s Facilities Management Department is accepting applications for a Housekeeping Equipment Repair Lead Technician. The shift is Monday through Friday, 6:30 a.m. – 3:00 p.m., with an altered schedule during the summer plus overtime or weekend hours when necessary. This role provides leadership and technical support for the Housekeeping Equipment Repair Department by coordinating and participating in the diagnosis, repair, preventive maintenance, installation, and replacement of housekeeping equipment and campus-installed dispensers, including paper towel, toilet paper, soap, and chemical dispensers. The position prioritizes daily work assignments, provides technical guidance to staff, coordinates vendor repairs, and ensures equipment and dispenser systems remain safe, reliable, and operational to support uninterrupted housekeeping services. The technician also coordinates the inspection, assembly, delivery, and installation of new housekeeping equipment, provides leadership in maintaining accurate inventory records and maintenance documentation, and maintains accurate administrative records and supports efficient shop operations by documenting work activities, recording time in AiM, and maintaining a clean, organized, and safe work environment. Work orders must be complete, accurate, and detailed. The employee will provide operational coverage in the absence of the supervisor, serve as a point of contact for staff issues, equipment priorities, and urgent operational needs, and responds to snow and ice removal assignments and participates in weather-related emergency operations as needed. The employee in this position will be considered designated, meaning the work performed is essential to university operations and the employee will be required to work during periods of authorized closings.

Requirements

Knowledge of the function, operation, repair, and maintenance of various types of cleaning equipment; such as vacuum cleaners, buffers, scrubbers, battery-operated floor scrubbers, riding scrubbers, and battery sweepers.
Knowledge of parts used for the repair of housekeeping equipment.
General knowledge of housekeeping chemicals and safety associated with them.
Ability to be flexible to changing work environments and schedules.
Ability to work well with others and independently.
Basic computer skills using Word, Excel, and Outlook.
Ability to work independently with little to no supervision.
Ability to use a Multi-meter.
Demonstrated leadership skills, including the ability to guide, train, and provide technical direction to staff, coordinate work activities, prioritize assignments, and support team productivity in a fast-paced operational environment.
Applicants must be at least 19 years old, possess a valid driver’s license for a minimum of 24 consecutive months and an acceptable motor vehicle report.

Responsibilities

Provide leadership and technical support for the Housekeeping Equipment Repair Department by coordinating and participating in the diagnosis, repair, preventive maintenance, installation, and replacement of housekeeping equipment and campus-installed dispensers, including paper towel, toilet paper, soap, and chemical dispensers.
Prioritize daily work assignments, provide technical guidance to staff, coordinate vendor repairs, and ensure equipment and dispenser systems remain safe, reliable, and operational to support uninterrupted housekeeping services.
Coordinate the inspection, assembly, delivery, and installation of new housekeeping equipment to ensure it is safe, operational, and ready for use.
Provide leadership in maintaining accurate inventory records and maintenance documentation for housekeeping equipment, dispensers, repair parts, and related supplies to support efficient operations, accountability, and timely repairs.
Maintain accurate administrative records and support efficient shop operations by documenting work activities, recording time in AiM, and maintaining a clean, organized, and safe work environment.
Ensure work orders are complete, accurate, and detailed to support maintenance tracking, accountability, and operational efficiency.
Provide operational coverage in the absence of the supervisor by coordinating daily work activities, prioritizing assignments, and ensuring continuity of housekeeping equipment repair.
Serve as a point of contact for staff issues, equipment priorities, and urgent operational needs to maintain uninterrupted service.
Responds to snow and ice removal assignments and participates in weather-related emergency operations as needed.