HOUSEKEEPING / ENVIRONMENTAL SERVICES MANAGER, HOSPITALS

Compass Group

3d•Onsite

About The Position

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients. As an Environmental Services Manager, you will be responsible for assisting in the successful operation and customer service of the EVS/housekeeping department at a fast paced 550+ bed hospital. This role will be responsible for leading a team of up frontline associates, employee and patient rounding, ensuring turnaround times are met, managing patient throughput, monitoring and supporting departmental projects, hands-on management, and helping ensure smooth day-to-day operations.

Requirements

Must have housekeeping or environmental services experience with 1 or more years of supervisory/management experience
1 or more years of experience working in a healthcare environment is required
Strong work ethic, intense drive, and initiative for quality and customer service
Excellent written and oral communication skills
Excellent problem-solving skills both one-on-one and in group situations
Ability to utilize a participative approach to managing staff
Understanding of budgeting processes and awareness of profit and loss concepts
Excellent administrative and organizational skills and an ability to prioritize
Ability to function appropriately under stressful conditions
Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet

Nice To Haves

CRCST or any other applicable sterile processing certification is preferred

Responsibilities

Maintains a high level of cleanliness in assigned areas
Participates in recruitment and staff selection process
Assists with housekeeper scheduling
Assigns established work areas and or project duties
Plans and coordinates project work
Attends and participates in departmental staff meetings, development and training courses
Provides and monitors individual guidance and motivation to employees
Participates in facility Quality Assurance Program as required
Works with chemicals on a constant basis requiring special clothing or safety equipment
Assigns equipment to staff; monitors daily equipment use, cleaning and maintenance
Ensures that all equipment is clean and professional in appearance at all times
Assists housekeepers on an as needed basis
Additional duties as assigned