Housekeeping Dispatcher - Holiday Inn Club Vacations - New Orleans

MasterCorp • New Orleans, LA

1d • Onsite

About The Position

Responsible for assisting and supporting the Supervisors and Housekeepers in meeting quality and timeliness standards. A dispatcher must ensure he or she follows the company mission statement and values. This position operates in a professional office environment and may also involve working in an operations environment with potential exposure to odors, dust, cleaning chemicals, and laundry chemicals. The role routinely uses standard office equipment such as computers, phones, copiers, faxes, and filing cabinets. The Dispatcher/Site Office Staff may be requested to perform additional tasks as directed by MasterCorp Management.

Requirements

• Proven experience communicating effectively with guests, site staff, and associates by written and verbal means
• Proven experience with operations of office equipment
• Basic computer knowledge
• Skilled performing multiple tasks at once
• Skilled with making appropriate decisions
• Proven planning and scheduling capabilities
• Ability to read, write and do basic math
• Must be available to work weekends and holidays

Responsibilities

• Answer and coordinate all phone and radio calls
• Delegate tasks between employees equally
• Record lost and found items and ensure safe storage
• File daily paperwork
• Maintain a sense of urgency so units are turned on time
• Assist in linen inventories and supplies as directed
• Assist in solving guest complaints promptly
• Make guest deliveries as directed
• Assist resort guests and owners as needed

Benefits

• Medical
• Vision
• Dental
• Paid Time Off
• Refer A Friend Bonus
• Paid training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed