Housekeeping - Custodian 1st and 2nd Full Time

Mall of America • Bloomington, MN

1d • Onsite

About The Position

The purpose of this position is to maintain the cleanliness of Mall of America while providing a memorable shopping and entertainment experience. This role involves cleaning and maintaining mall common areas, including emptying trash, mopping, dusting, and cleaning various surfaces and fixtures. The Custodian will respond to radio calls for spills, clean and stock restrooms, and ensure safe practices when handling broken glass, sharps, and biohazards. The role also includes patrolling common areas for litter and graffiti, cleaning food courts, and recirculating trays. Additionally, the Custodian will clean amusement park common areas and complete daily checklists. This position requires representing Mall of America, providing excellent customer service, and assisting guests with questions about the mall's geography. A flexible schedule, including nights, weekends, and holidays, is required.

Requirements

• Must be at least 16 years of age.
• Able to tolerate extended periods of walking and standing.
• Basic written and verbal communication.
• Good customer service skills.

Nice To Haves

• Previous housekeeping experience, preferrable commercial cleaning.
• Previous retail experience.
• Previous experience operating commercial cleaning equipment.

Responsibilities

• Clean and maintain mall common areas, including emptying trash, mopping, dusting, and cleaning tile floors, escalators, elevators, furniture, and fixtures.
• Respond to radio calls for wet spills, including clean up and placing wet floor signs.
• Clean restrooms including sinks, toilets, stalls, mirrors, walls, floors, biohazards and stocking of supplies.
• Use radio to communicate and respond to team members and leaders.
• Clean elevators; involving cleaning in semi-enclosed space.
• Clean transit station interior, including restrooms, common area, and dusting lockers.
• Ensure safe practices while cleaning up broken glass, sharps and biohazard in common area, restrooms, food courts, and transit.
• Responsible for organizing and transporting a cleaning supply cart.
• Patrol common areas during mall hours; cleaning and removing litter, graffiti, stickers, gum etc.
• Clean entrance vestibules and skyways.
• Clean food court areas, including cleaning and bussing tables, changing garbage, sweeping, mopping, rearranging and resetting furniture daily.
• Recirculate food court trays to tenant spaces.
• Clean amusement park common areas, including queue lines, garbage cans, wet spills, and restrooms.
• Complete daily restroom checklists and cleaning logs; return to supervisor.
• Represent MOA and provide excellent customer service.
• Maintain an understanding of MOA geography to assist guests and answer questions daily.
• Work a flexible schedule including nights, weekends, and holidays.
• Additional duties as assigned.

Benefits

• Team member discounts
• Free Nickelodeon Universe ride passes
• Teladoc
• Employee Assistance Program
• Generous tuition reimbursement
• FREE Metro Pass Universal Pass
• Comprehensive health benefits and programs (medical, vision, dental, life insurance)
• 401(k) match
• Short term disability
• Long term disability
• Paid parental leave
• Paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees