Housekeeping Coordinator - Crescent

Turning Stone Enterprises•Verona, NY

12d•Onsite

About The Position

The Housekeeping Coordinator provides front-line communication and administrative support for hotel operations by managing incoming calls, coordinating guest requests, and maintaining accurate records. Serves as a liaison between guests, housekeeping, and front desk teams while ensuring professional service, up-to-date knowledge of events, and efficient handling of office duties.

Requirements

High school diploma or GED required
Basic computer proficiency, including Microsoft Word and Excel; typing speed of at least 30 WPM
Previous guest service experience required
Ability to sit for extended periods

Nice To Haves

hotel experience preferred
Strong communication skills with a high level of professionalism and accuracy

Responsibilities

Manage high-volume incoming calls, transfer guests appropriately, and maintain accurate call logs and messages
Provide professional, courteous guest service while sharing accurate information on events, promotions, and requests
Coordinate communication between front desk and housekeeping, including room status and inventory updates
Maintain records for housekeeping operations and access guest information using AS400
Support office operations through administrative tasks such as typing, filing, and document handling