Housekeeping Coordinator

AccorHotel • San Diego, CA

11d • $23

About The Position

The Housekeeping Office Coordinator works to ensure that all day-to-day administrative duties are completed in a timely manner. The Office Coordinator supports the colleagues by overseeing all operational assignments, to ensure that they are accurately dispatched.

Requirements

• Minimum 1 year of relevant experience in a similar capacity
• Good reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Working knowledge of MS Excel, Word, & PowerPoint
• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Must be well-presented and professionally groomed at all times
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected

Nice To Haves

• Ability to speak other languages and basic understanding of local languages will be an advantage

Responsibilities

• Responsible for administrative duties.
• Maintain production records and incentive pay.
• Operate and oversee all opening procedures.
• Create and maintain inventories of all guest supplies and chemical supplies. Complete all purchase orders for the department.
• Assist supervisors with room inspections and walking room statuses.
• Receive, record and transmit guest requests accurately
• Prepare and distribute various departmental reports
• Input accurate room status into system daily and investigate discrepancies
• Maintain key, radio, control and monitor lost properties
• Maintain work area in a proper state of cleanliness
• Handle guest complaints tactfully, delegate to team members in a timely member to conduct service recovery & report incident to Leaders
• Be familiar with Housekeeping positions and team members’ job functions
• Maintain good relations with team members and other interfacing departments
• Ensures smooth handover of daily activities to the next shift
• Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests.
• Be well versed in hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the assigned by the Management
• Establish and maintain effective employee working relationships

Benefits

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit.
• complimentary upgrades
• extended stays
• discounted stays across Fairmont & Raffles properties
• special dining and wellness discounts
• added luxuries to enhance your experience

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees