Housekeeping Golden Beach Resort

Great Blue Resorts•Roseneath, ON

34d

About The Position

Great Blue Resorts owns and operates 10 private resort lakefront properties located throughout Ontario’s cottage country. These properties offer outright ownership of beautiful pre-manufactured seasonal recreational cottages. Our resorts have full facilities including community areas, swimming pools, splash pads, multi-sports courts, playgrounds and beaches. ROLE OF AN HOUSEKEEPING ATTENDANT Housekeeping Role Overview The Housekeeper role is designed to ensure the Corporate Objectives of maximizing profitability and Owner, Guest & Staff happiness for their resort by following the 3V Philosophy of Visibility, Velocity and Value. The Housekeeper is a strong sales driver, profit focused and people oriented. The Housekeeper ensures a smooth and successful vacation rental guest and recreational cottage owner experience and a strong guest satisfaction record. The Housekeeping attendants provide for the comfort of guests in the resort by ensuring that guest rooms and public areas are clean and properly presented. They ensure security of guest rooms and privacy of guests. Skills A Housekeeping Attendant should possess strong time management and communication skills. The Housekeeping Attendant must have people skills with the ability to lead and motivate a team, knowledge of cleaning products, laundry and general household cleaning Responsibilities/Accountabilities The Housekeeping Attendant role is to ensure the maximum cleanliness of all the guest units and public spaces, while providing customer satisfaction through high standards of service and positively impacting the overall customer experience. PROPERTY The Housekeeping Attendant is responsible for maintaining the overall image of the units, public spaces and offices. The Housekeeping Attendant must strive to support a safe, clean and well-maintained resort to our daily, weekly and annual guests by supporting the resort team as required below.

Requirements

A Housekeeping Attendant should possess strong time management and communication skills
The Housekeeping Attendant must have people skills with the ability to lead and motivate a team
Knowledge of cleaning products, laundry and general household cleaning

Responsibilities

Welcome Centre Cleaning
Entrance and washrooms
Emptying of office garbage receptacles
Cottages
Dust furniture
Vacuum carpeting, area rugs, draperies and upholstered furniture
Make beds and change sheets
Distribute clean towels and toiletries if applicable
Clean, disinfect and polish kitchen and appliances
Clean and disinfect bathrooms and fixtures
Handle and report lost and found items
Wash windows, walls and ceilings
Clean balconies and decks
Public Spaces
Clean and disinfect public washrooms and showers
Ensure soap dispensers are full and tissue holders
Clean shower stall tiles and shower heads
Clean Johnny on the spots and replenish supplies
Housekeeping Storage Room
Stock linen closet
Report damaged linens to Housekeeping Lead
Keep shelves of linen neat
Keep kitchen items neat and accessible
Report any kitchen items removed/replaced from units to Housekeeping Lead
Laundry, wash, dry and fold
External Laundry: ensure that laundry is ready for pickup
PEOPLE
Work with a team of employees assigned and follow daily checklist activities and progress
Deep clean all units as per company SOPs
Close each unit following company SOPs
Pass inspections of units