Housekeeping Attendant

Capital Vacations•Lincoln, NH

23h•Onsite

About The Position

We are seeking a reliable and detail-oriented Housekeeper to join our team. As a Housekeeper, you will be responsible for maintaining the cleanliness and orderliness of our facilities. You will perform a variety of cleaning tasks and ensure all rooms and common areas are tidy and presentable. The ideal candidate will have excellent organizational skills, a strong work ethic.

Requirements

High School Diploma/GED
Previous hotel-related experience
Strong attention to detail and a high standard of cleanliness
Ability to work in a fast-paced environment with accuracy

Responsibilities

Enter and prepare room for cleaning.
Perform tasks including, but not limited to, dusting, vacuuming, mopping, cleaning bathrooms, removing and remaking beds, cleaning closets, etc. while following the standard operations procedures provided.
Replenishing guestroom and bath supplies.
Perform rotation cleaning duties (e.g., steam-clean carpets, spring cleaning, super cleaning, etc.) as required.
Perform minor maintenance duties such as changing light bulbs, filters, etc.
Anticipate guests� needs, respond promptly, and acknowledge all guests, maintaining positive guest relations at all times.
Is familiar with resort services/features and local attractions/activities to assist guests' inquiries.
Respond to and resolve guest calls, guest requests, and guest complaints.
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
Update the status of rooms cleaned on the assignment sheet.
Return and restock the cart at the end of the shift.
Work to achieve and exceed guest satisfaction scores.
Assist team members, being ready and available to lend a helping hand.
All other duties as assigned.