Housekeeping Attendant

OCI Hospitality•Aurora District, CO

13d•Onsite

About The Position

Housekeeping Attendants create order out of chaos. This role is physically demanding through the functions of lifting, reaching, bending, kneeling, etc. as you create "guest-ready" spaces. Housekeeping Departments are the beating heart of our hotels. Although you may be outside of the guest's view, the bulk of their experience is in the comfort of the room you carefully cleaned and crafted. Attention to detail while meeting cleaning time standards is a skillful balance that develops with training and practice. Housekeeping Attendants are a cohesive part of our Maintenance team, actively looking for items to bring to their attention for repair. Housekeeping Attendants are equally connected to our Front Desk team in ensuring stellar guest service via communicating room statuses and interactions that may involve the need for service recovery, along with remaining flexible with guest requests for late checkouts or extra amenities.

Requirements

Ability to work flexible hours, including weekends.
Meet physical requirements of the position.

Nice To Haves

Prefer to work independently.
Thrive in an environment where individual contributions shine.
Positive disposition.
Authentic interest in improving the overall experience for teammates and guests through dedication, proactive communication, innovation, and collaboration.

Responsibilities

Create "guest-ready" spaces.
Meet cleaning time standards.
Actively look for items to bring to the attention of the Maintenance team for repair.
Communicate room statuses to the Front Desk team.
Communicate interactions that may involve the need for service recovery to the Front Desk team.
Remain flexible with guest requests for late checkouts or extra amenities.