Housekeeping Attendant (PT & FT)

Peregrine Hospitality•Lenox, MA

11d•Onsite

About The Position

The Housekeeping Attendant is responsible for maintaining the cleanliness and organization of guest rooms and assigned work areas, ensuring a high standard of service for hotel guests. This role involves a variety of tasks including cleaning, stocking, reporting maintenance needs, and adhering to safety and operational procedures. The position requires attention to detail, efficiency, and the ability to work both independently and as part of a team.

Requirements

Minimum 3 months experience in housekeeping or relevant experience.
Must be able to prioritize and work efficiently with limited supervision.
Must be detail-oriented and able to multi-task efficiently.
Must be able to speak and understand and communicate the primary language(s) used in the workplace.
Must possess excellent communication, follow up, and organizational skills.
Must have the ability to push, pull, bend, squat, and lift on a regular basis up to 50 pounds.
Safety requirements of PPE as needed for duty assigned and with use of required tools and equipment.
Must be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize, and follow-up.
Be a clear thinker, remaining calm and resolving problems using good judgment.
Follow directions thoroughly.
Understand a guest’s service needs.
Work cohesively with co-workers as part of a team.
Exert physical effort in transporting up to 50 pounds.
Endure various physical movements throughout the work areas.
Satisfactorily communicate with guests, management, and co-workers to their understanding.
Proof of identity and eligibility to work in the United States (confirmed through E-Verify).

Nice To Haves

Understand the mission, vision, and goals of the hotel.

Responsibilities

Ensure bathrooms are clean and fully stocked with guest supplies.
Properly make beds with appropriate clean linen and pillow.
Dust and clean walls, windows, and inside of sliding doors.
Report matters needing maintenance and items that need to be removed from rooms.
Complete special projects of a deep cleaning nature.
Ensure linen cart is stocked with needed supplies and tools.
Vacuum, mop, and clean floors.
Anticipate guests’ needs, respond promptly, and acknowledge all guests service requests.
Monitor and maintain cleanliness, sanitation, and organization of assigned work areas including guestroom floors, hallways, public areas, stairwells, linen closets, vending areas, and foyers.
Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
Remove all dirty terry and linen and replace with clean par to designated layout.
Replace all guestroom items required by SOP and room type.
Remove all trash, dust, debris, and foreign particles from furniture, drapes, mini bar, doors, walls, and fixtures.
Complete reoccurring projects to ensure rooms are maintained to housekeeping department cleanliness standards.
Refurnish rooms with supplies, towels, etc., as required.
Return and restock cart at the end of the shift.
Turn over any lost and found items from guest rooms to the Supervisor.
Follow 4 Keys service standards, standard operation procedures, and safety standards.
Follow safety and security procedures.
Work cohesively with co-workers and all departments as part of a team.
Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
Adhere to attendance and reliability standards.
Follow all additional duties as assigned by management.