Housekeeping Attendant

Mohegan Sun•Wilkes-Barre, PA

1d•Onsite

About The Position

The Housekeeping Attendant position offers career possibilities within a premier entertainment enterprise. The company, which started in 1996 as a gaming destination in southeastern Connecticut, has grown to over 10,000 team members globally. Its success is rooted in the Mohegan Tribe's centuries-old philosophy, "The Spirit of Aquai," which promotes welcoming, mutual respect, cooperation, and relationship-building. These principles shape the company's culture and guide interactions with guests and team members. The role of Housekeeping Attendant involves ensuring guest satisfaction by maintaining the cleanliness and order of guest rooms and other assigned areas.

Requirements

Previous experience in housekeeping / custodial work.
Must be polite and friendly.
Good dependability, thoroughness, quality focus, guest focus and guest service skills.
Must be able to work various shifts, weekends, holidays and flexible hours.
Must be able to stand during entire shift and have the ability to lift up to forty pounds.

Responsibilities

Responds promptly to requests from guests and other departments.
Fills cart with supplies and transports cart to assigned area.
Enters guest rooms following procedures for gaining access and ensuring vacancy before entering.
Replaces guest amenities and supplies in rooms.
Replaces dirty linens and terry with clean items.
Makes beds and folds terry.
Cleans bathrooms.
Removes trash, dirty linen, and room service items.
Checks that all appliances are present in the room and in working order.
Straightens desk items, furniture, and appliances.
Dusts, polishes, and removes marks from walls and furnishings.
Vacuums carpets and performs floor care duties (e.g., in guest rooms and hallway).
Performs other related duties as assigned.
Promotes superior guest service.
This position does not perform work on the casino gaming floor or in restricted areas.