Housekeeping Associate

CSM Corporation • Saint Louis Park, MN

1h

About The Position

The Housekeeping Associate cleans guestrooms according to company standards and provides friendly, courteous, and professional service. The role supports guest satisfaction by maintaining room amenities, supplies, equipment, and work areas; responding to guest requests; and following health, safety, emergency, incident, and lost-and-found procedures. The associate also inspects rooms for maintenance needs and reports service issues, uses housekeeping chemicals and equipment safely, and contributes to team and hotel operations.

Requirements

• Attention to detail, customer focus, and ability to perform job duties in a fast-paced environment.
• Predictable and reliable attendance.
• Ability to lift, push, and pull up to 50 pounds consistently throughout the shift.
• Ability to move throughout the hotel—including standing, walking, kneeling, and bending—for extended periods.

Nice To Haves

• High school diploma or GED preferred.
• Housekeeping or laundry experience preferred.

Responsibilities

• Clean guestrooms according to company standards and ensure rooms have necessary amenities and supplies.
• Keep carts, linen, rooms, and equipment clean and in working order.
• Support guest satisfaction with housekeeping service at the property.
• Respond positively and promptly to guest requests while providing quality service.
• Work as a team player and contribute to other departments as necessary.
• Understand and follow the company guest service recovery program and lost-and-found procedures.
• Maintain a clean and safe work area in compliance with company, brand, and applicable regulations.
• Inspect rooms for maintenance needs and report maintenance service issues.
• Use housekeeping chemicals safely.
• Follow company procedures for guest and employee incidents and understand hotel emergency procedures.
• Plan, organize, and prioritize duties to produce the required volume of work.
• Follow attendance, grooming, appearance, general work, and department standards and procedures.
• Attend required department and hotel meetings.
• Use equipment and supplies properly.

Benefits

• Medical, dental, and vision insurance plans for regular full-time employees.
• Company-paid life insurance and short-term disability coverage.
• Company-paid long-term disability coverage for eligible employees.
• 401(k) plan with company match.
• Tuition reimbursement.
• Voluntary benefits, including critical illness, hospital indemnity, accident insurance, pet insurance, and identity theft coverage.
• Time off.
• Scholarship program.
• Hotel discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED