Housekeeping Associate

Creative Discovery Museum•Chattanooga, TN

9d•Onsite

About The Position

The Housekeeper supports the Museum’s standard of excellence for cleanliness and presentation across all public, staff, and back-of-house spaces. This role performs daily cleaning and sanitation tasks, supports safe and welcoming guest experiences, and responds promptly to cleaning needs throughout the building. Housekeepers work under the direction of the Facilities and Maintenance Director and train with the Housekeeping Technician. They follow established procedures, and contribute as team players in a highly public, family-centered environment. Because weekends are peak guest days at the Museum, this role requires regular weekend availability.

Requirements

Basic knowledge of cleaning methods, tools, and supplies
Ability to follow written and verbal instructions
Strong attention to detail and pride in quality work
Ability to work independently and as part of a team
Reliable attendance and punctuality
Professional communication and customer-service mindset
Ability to lift and carry up to 25 pounds unassisted
Frequent standing, walking, bending, and reaching
Occasional ladder use

Nice To Haves

Experience with commercial or institutional cleaning
Willingness to learn new equipment and procedures
Ability to adapt in a fast-paced, public environment
High school diploma or GED preferred
Prior cleaning or custodial experience preferred but not required

Responsibilities

Clean and maintain assigned areas including exhibit galleries, restrooms, offices, break rooms, and back-of-house spaces.
Clean, polish, and maintain stainless steel surfaces, glass, acrylic, mirrors, walls, doors, and floors as assigned.
Sweep, vacuum, dust, and damp mop floors daily; perform scheduled deep cleaning tasks as directed.
Remove trash, compost, and recycling daily; maintain cleanliness of loading dock and waste areas.
Clean, sanitize, disinfect, and restock public and employee restrooms according to established standards.
Safely clean up spills, vomit, and other body waste following OSHA Bloodborne Pathogens guidelines.
Support laundry duties as assigned (e.g., towels, cleaning cloths).
Use cleaning equipment and chemicals safely and appropriately following training and posted procedures.
Respond quickly and professionally to guest needs and internal service requests.
Maintain a professional, welcoming presence with appropriate body language and communication.
Follow schedules, instructions, and safety procedures consistently.
Report supply needs, maintenance concerns, or safety issues to the Housekeeping Technician or Facilities and Maintenance Director.