Housekeeping And Public Area Clerk - Full Time (Tropicana Atlantic City)

Caesars Entertainment • Atlantic City, NJ

6d • Onsite

About The Position

This is a full-time position at Tropicana Atlantic City. The Housekeeping and Public Area Clerk is responsible for managing assignments, providing guest service, and performing various administrative and operational duties within the housekeeping department. The role involves coordinating with housekeeping staff, managing keys, requesting room status reports, and handling incoming calls for facilities and guest requests. The position requires adherence to customer service standards and knowledge of relevant regulations.

Requirements

• Previous experience in housekeeping operations preferred.
• Computer experience required.
• Required to perform the customer service standards of the department.
• Knowledgeable of the Casino Control Act respective to attendant regulations, as well as company internal controls, policies and procedures.

Nice To Haves

• High School diploma or equivalent experience preferred.

Responsibilities

• Request assignment from the computer and distribute assignments to housekeeping staff.
• Provides Family Style Service at all times.
• Coordinates floor assignments and distributes to housekeepers.
• Handles special projects as required.
• Distributes and collects housekeeper’s floor keys and logs this information into a key control book.
• Requests reports from the computer for blocked rooms, status changes, etc.
• Responsible for incoming Facilities calls and dispatching appropriate personnel.
• Assigns guest requests from other departments and monitors all incoming calls.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED