Housekeeping and Public Area Attendant

ASH (UK) Co Ltd • New Orleans, LA

2h • $16 - $16 • Onsite

About The Position

We're looking for a detail-oriented Room and Public Area Attendant to help create memorable experiences for our guests. In this role, you'll be responsible for cleaning and maintaining our beautifully appointed guest rooms and suites to the highest standards, ensuring every space is spotless, well-stocked, and welcoming. When scheduled as a Public Area Attendant to keep the hotel's lobby, hallways, pool deck, and shared spaces looking as polished and inviting as the day we opened.
In this role, you are responsible for the ongoing cleanliness and presentation of all public and common areas, making sure every space a guest passes through reflects the quality of the hotel.
You'll work closely with our front desk and housekeeping teams to turn over rooms efficiently while paying careful attention to the unique touches that set our property apart. The ideal candidate takes pride in their work, has an eye for detail, and enjoys being part of a close-knit team that values quality over quantity. Previous housekeeping experience is preferred but not required – we're happy to train the right person who brings a positive attitude and strong work ethic to our team.

Requirements

• Previous housekeeping or cleaning experience preferred but not required
• Strong attention to detail and ability to work efficiently under time constraints
• Physical ability to lift up to 25 pounds and stand for extended periods
• Basic understanding of cleaning chemicals and proper safety procedures
• Reliable transportation and flexible availability including mornings, weekends and holidays
• Friendly and helpful demeanor when interacting with guests and coworkers
• Self-motivated with ability to work independently and as part of a team
• Pride in delivering exceptional service and creating welcoming environments
• Positive attitude and willingness to go above and beyond for guest satisfaction
• Trustworthy and respectful of guest privacy and property

Responsibilities

• Clean and sanitize guest rooms according to established standards and checklists
• Change linens, make beds
• Vacuum carpets, mop floors, and dust all surfaces including furniture, artwork, and fixtures
• Clean and restock bathrooms with attention to amenities, mirrors, fixtures, and tile surfaces
• Inspect rooms for maintenance issues and report any concerns to housekeeping supervisor
• Ensure all amenities, toiletries, and guest supplies are properly stocked and arranged
• Ensure all technology (TV, Wi-Fi, lighting, climate control) is functioning properly
• Check that all guest information materials and menus are current and neatly displayed
• Handle special guest requests such as extra pillows, cribs, or room setup preferences
• Maintain discretion and professionalism when working around guests in occupied areas
• Assist with common area cleaning and special projects as needed
• Support colleagues during busy periods to ensure all rooms meet checkout deadlines
• Work as a lobby attendant when scheduled
• Clean and maintain all public areas, including the lobby, hallways, elevators, stairwells, restrooms, pool deck, and outdoor common areas
• Sweep, mop, vacuum, and polish floors and surfaces throughout the property on a consistent schedule
• Clean and sanitize public restrooms, restocking supplies as needed throughout the day
• Empty trash receptacles and maintain proper waste disposal throughout public spaces
• Monitor and maintain pool and patio furniture, cushions, and common area amenities
• Respond promptly to spills, messes, or urgent cleaning needs during a shift
• Operate cleaning equipment and use chemicals safely, following SDS and OSHA guidelines
• Report maintenance issues, safety hazards, or damage observed in public areas
• Maintain window and glass cleanliness in lobby and public-facing areas
• Interact courteously and helpfully with guests passing through common areas
• Support set up and breakdown of public spaces for events as needed

Benefits

• Competitive hourly wage
• Medical, Dental, Vision, Life/Long Term/Short Term Disability insurance after 60 days of employment
• 401k plan with generous company match after 90 days of employment
• 10 paid vacation days
• 4 paid personal days
• State required paid sick time
• 11 paid holidays if you work on the holiday
• Employee discounts at Ash hotels and dining venues
• Supportive team environment in a unique property
• Louisiana mandated paid sick leave
• Ash Hotel & F&B discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed