Housekeeping Aide

Marriott•Chicago, IL

About The Position

Respond promptly to requests from guests and other departments; identify and report preventative or other maintenance issues in public areas or guest rooms; post caution signs; contact other departments directly for urgent repairs; deliver guest requests and set up furniture items in guest rooms as requested. Remove items from hallways and transport them to service areas, including debris, room-service food and beverage trays, unread newspapers, soiled linens, and trash near Housekeeper carts. Clean, maintain, and store cleaning equipment. Follow company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Maintain a clean and professional uniform and appearance, protect confidential information, and welcome and acknowledge guests according to company standards. Anticipate and address guest service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Communicate clearly and professionally, support team goals, and meet quality expectations and standards. Perform other reasonable job duties as requested by Supervisors. Marriott International is an equal opportunity employer committed to welcoming all and providing access to opportunity. The role offers health care benefits, retirement benefits, earned paid time off (including sick leave where applicable), life insurance, disability coverage, and other life and work wellness benefits. Eligibility waiting periods, contributions, and other requirements or conditions may apply.

Requirements

Move, lift, carry, and place objects weighing up to 55 pounds without assistance and objects weighing more than 55 pounds with assistance.
Push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Visually inspect tools, equipment, or machines to identify defects.
Grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
Move through narrow, confined, or elevated spaces and move up and down a ladder.
Stand, sit, kneel, or walk for an extended period across an entire work shift.

Responsibilities

Respond promptly to requests from guests and other departments.
Identify and report preventative or other maintenance issues in public areas or guest rooms.
Post caution signs and contact other departments directly for urgent repairs.
Deliver guest requests and set up furniture items in guest rooms as requested.
Remove items from hallways and transport them to service areas, including debris, room-service food and beverage trays, unread newspapers, soiled linens, and trash near Housekeeper carts.
Clean, maintain, and store cleaning equipment.
Follow company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
Maintain a clean and professional uniform and appearance and maintain confidentiality of proprietary information.
Welcome and acknowledge guests according to company standards, anticipate and address their service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak clearly and professionally with others, support the team in reaching common goals, and ensure adherence to quality expectations and standards.
Perform other reasonable job duties as requested by Supervisors.