Housekeeping Aid (Leader)

Veterans Health Administration•Menlo Park, CA
•Onsite

About The Position

This position is located in Environmental Management Services (EMS) at a Department of Veterans Affairs Medical Center. Generally aligned under the Housekeeping Supervisor, the Housekeeping Aid (Leader) supports and performs work related to EMS goals and objectives, including environment of care, textile distribution, and training. The role is a working leader position with no formal disciplinary authority over staff. The employee leads three or more Housekeeping Aids while also performing the full range of housekeeping duties needed to keep the Medical Center and other facility units clean, organized, and sanitary. The leader communicates and verifies assigned work, coordinates projects with nurses and other area supervisors, demonstrates appropriate methods and equipment use, sets work pace, trains employees, monitors safety and completion deadlines, and reports employee progress and concerns to the Supervisor. Duties may also include textile distribution and inventory, uniform management, and the Patient Assistance Program. Housekeeping work includes cleaning a range of clinical and nonclinical locations, replenishing supplies, managing waste receptacles, making beds, and scrubbing, stripping, refinishing, and polishing floors. The employee may move furniture and arrange conference rooms, and performs other duties as assigned. The work schedule is 6:00 a.m. to 2:30 p.m., including weekdays, weekends, and holidays.

Requirements

  • Evidence of training or experience of sufficient scope and quality to demonstrate the ability to perform the work; no specific length of training or experience is required.
  • Ability to perform housekeeping work and use and maintain tools and equipment.
  • Ability to lead or supervise work and interpret instructions and specifications.
  • Dexterity and safe work practices.
  • U.S. citizenship, except that non-citizens may be appointed when qualified citizens cannot be recruited in accordance with VA policy.
  • Must be suitable for Federal employment, as determined by a background investigation.
  • Applicants tentatively selected for a testing-designated position must submit to urinalysis for illegal drug use; refusal results in denial of employment.
  • Selective Service registration is required for males born after December 31, 1959.
  • Must complete the online onboarding process and provide acceptable identification for pre-employment requirements.
  • Must serve a one-year probationary period.
  • Annual seasonal influenza vaccination or an approved medical or religious exemption is required; employees with an exemption must wear a face mask.

Responsibilities

  • Lead three or more Housekeeping Aids while performing the full range of housekeeping duties.
  • Communicate instructions from the Supervisor and validate that assigned work has been completed.
  • Coordinate projects with nurses and other area supervisors to support timely and successful completion.
  • Set the pace for tasks, demonstrate methods and techniques, and direct employees in the proper use of cleaning supplies and equipment.
  • Ensure tasks are completed and deadlines are met; motivate and train employees in procedures, techniques, and safety.
  • Report employee progress and recommend action to the Supervisor regarding work progress, policy or procedure infractions, and safety compliance.
  • Clean horizontal and vertical surfaces in clinical and nonclinical locations throughout the Medical Center, including operating, treatment, examination, imaging, patient, laboratory, pharmacy, office, and public areas.
  • Dust mop and damp mop; empty and replace waste and medical-waste receptacles; wash walls; clean light fixtures and surfaces; and replenish toilet tissue, paper towels, and soap dispensers.
  • Make beds and turn mattresses.
  • As required, lead textile distribution and inventory management, uniform management, and the Patient Assistance Program.
  • Provide on-the-job training and identify employees who may need remedial training.
  • As required, move furniture and set up conference rooms for meetings, training, or other events.
  • Scrub, strip, refinish, and polish floors using hand-operated and industrial equipment.
  • Perform other duties as assigned.

Benefits

  • Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position type and should be confirmed with the hiring agency.
  • VA may grant credit for job-related non-federal experience or active-duty uniformed military service when determining annual leave accrual, subject to request and approval before appointment.
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