Housekeeper

Brookdale Senior Living Inc.•Englewood, OH

8d•Onsite

About The Position

The Housekeeper cleans and maintains public spaces and residents’ apartments to present the community in a positive manner. The role includes routine and deep cleaning, safe handling and labeling of cleaning supplies, and respectful interaction with residents and guests. Housekeepers provide basic assistance and directions, respect residents’ privacy and belongings, log cleaning activities as required, and communicate residents’ health concerns to management when appropriate. The position also participates in training and responds to resident emergencies under established protocols, with possible assistance during evacuations and other disaster-management activities. Duties may include other assignments from a supervisor.

Requirements

High school diploma or GED preferred.
Prior housekeeping or cleaning experience preferred.
Basic skill and ability to follow written or verbal instructions.
Basic technical skills to complete repetitive, well-defined duties.
Basic knowledge of the organization to answer basic questions.
Ability to respect residents’ privacy and not discuss their personal situations or problems with other residents.
Willingness and ability to communicate with residents with varying levels of functioning and personalities.
Ability to complete cleaning tasks in a timely, effective, and efficient manner.
Ability to lift up to 50 pounds.
Ability to work occasional weekends, evenings, or nights if needed for shift coverage; on-call availability as needed.

Nice To Haves

Prior experience in cleaning or housekeeping.
High school diploma or GED.

Responsibilities

Clean, polish, and sanitize community gathering and public spaces, including lobbies, halls, stairwells, activity rooms, dining rooms, and elevators.
Clean floors by sweeping, dusting, mopping, stripping, waxing, buffing, and disinfecting; place and remove caution and safety signs appropriately.
Clean carpets by vacuuming, shampooing, deodorizing, and disinfecting.
Remove dirt, dust, grease, and film from surfaces using appropriate cleaning and disinfecting solutions; handle and label hazardous cleaning supplies properly.
Clean public restrooms, including washing, sanitizing, or polishing fixtures and removing water marks.
Conduct deep cleaning of apartments, furniture, window treatments, and designated community areas according to assigned timeframes and business needs.
Perform basic apartment cleaning, including cleaning bathroom fixtures and floors, wiping kitchen surfaces, cleaning appliances, vacuuming, and dusting.
Respect residents’ privacy and belongings; remove bed linens and return them to residents for cleaning, make beds with clean linens according to residents’ preferences, and log cleaning activities as required.
Interact with residents and guests in a friendly and courteous manner, provide assistance and directions, and offer meaningful attention to residents.
Communicate concerns about residents’ health to management as appropriate.
Attend and participate in scheduled or directed in-service classes and on-the-job training.
Respond to resident emergencies by contacting appropriate internal and external parties according to protocol; assist with disaster-management activities and evacuations when needed.
Perform other duties as assigned by a supervisor.

Benefits

Medical, dental, and vision insurance for eligible part-time and full-time associates.
401(k) for eligible part-time and full-time associates; temporary associates may also participate in the company’s 401(k) program.
Associate assistance program.
Employee discounts.
Referral program.
Early access to earned wages for hourly associates outside California.
Optional voluntary benefits, including identity theft protection and pet insurance.
Paid time off for eligible full-time associates.
Paid holidays for eligible full-time associates.
Company-provided life insurance for eligible full-time associates.
Adoption benefit for eligible full-time associates.
Short- and long-term disability for eligible full-time associates.
Flexible Spending Accounts for eligible full-time associates.
Health Savings Account for eligible full-time associates.
Optional life and dependent life insurance for eligible full-time associates.
Optional voluntary benefits for eligible full-time associates, including accident, critical illness, hospital indemnity insurance, and a legal plan.
Tuition reimbursement for eligible full-time associates.
For qualified associates with at least one year of service, Brookdale advances naturalization application fees up to $725, less applicable taxes and withholding.
Professional development and ongoing health and wellness programs.