Housekeeper

Brookdale Senior Living Inc.•Dallas, TX

About The Position

The Housekeeper cleans and sanitizes common areas and residents’ apartments to present the community positively for residents and guests. The role includes routine and deep cleaning, handling cleaning supplies safely, respecting residents’ privacy and belongings, and interacting with residents and visitors in a friendly and courteous manner. The Housekeeper may provide directions or assistance, communicate concerns about residents’ health to management, and respond to emergencies according to established protocols. The position also involves attending scheduled training and supporting evacuation or disaster-management activities when needed. This job description is an overview rather than a comprehensive list of duties. The associate is expected to perform other duties as assigned by their supervisor. The role requires following detailed instructions, completing routine cleaning tasks efficiently, and using limited independent judgment. Physical demands include standing, walking, reaching, climbing or balancing, stooping, kneeling, crouching, crawling, and lifting up to 50 pounds. Work may involve occasional weekend, evening, or night shifts for coverage, on-call duties as needed, and potential exposure to communicable diseases, latex, blood-borne pathogens, chemicals, biological hazards, and injuries from falls, burns, odors, or equipment.

Requirements

  • Ability to follow written or verbal instructions.
  • Basic technical skills to perform repetitive, well-defined duties.
  • Ability to complete cleaning tasks in a timely, effective, and efficient manner.
  • Ability to respect residents’ privacy and refrain from discussing their personal situations or problems with other residents.
  • Willingness and ability to communicate with residents with varying levels of functioning and different personalities.
  • Ability to lift up to 50 pounds.
  • High school diploma or GED preferred.
  • Prior housekeeping or cleaning experience preferred.

Nice To Haves

  • High school diploma or GED.
  • Prior experience in cleaning or housekeeping.

Responsibilities

  • Clean, polish, and sanitize common and public spaces, including lobbies, halls, stairwells, activity rooms, dining rooms, and elevators.
  • Clean floors using appropriate methods such as sweeping, dusting, mopping, stripping, waxing, buffing, and disinfecting; place and remove caution and safety signs as appropriate.
  • Clean carpets by vacuuming, shampooing, deodorizing, and disinfecting.
  • Remove dirt, dust, grease, and film from surfaces using appropriate cleaning and disinfecting solutions; handle and label hazardous cleaning supplies according to procedures.
  • Clean public restrooms, including washing, sanitizing, or polishing fixtures and removing water marks.
  • Conduct deep cleaning of apartments, furniture, window treatments, and designated community areas according to assigned timeframes and business needs.
  • Visit assigned residences to clean bathroom fixtures and floors, kitchen surfaces and appliances, and other apartment surfaces; vacuum and dust while respecting residents’ privacy and belongings.
  • Remove bed linens and return them to residents for cleaning; make beds with clean linens according to residents’ preferences; log cleaning activities as required.
  • Interact with residents and guests in a friendly and courteous manner, provide assistance or directions, and give residents meaningful attention.
  • Communicate concerns about residents’ health to management as appropriate.
  • Attend and participate in scheduled in-service education and on-the-job training.
  • Respond to resident emergencies by contacting appropriate internal or external parties according to protocol; assist with disaster-management and evacuation activities when needed.
  • Perform other duties as assigned by the supervisor.

Benefits

  • Medical, dental, and vision insurance for eligible part-time and full-time associates.
  • 401(k).
  • Associate assistance program.
  • Employee discounts.
  • Referral program.
  • Early access to earned wages for hourly associates outside California.
  • Optional ID theft protection and pet insurance.
  • Paid time off for eligible full-time associates.
  • Paid holidays for eligible full-time associates.
  • Company-provided life insurance for eligible full-time associates.
  • Adoption benefit for eligible full-time associates.
  • Short- and long-term disability coverage for eligible full-time associates.
  • Flexible Spending Accounts for eligible full-time associates.
  • Health Savings Account for eligible full-time associates.
  • Optional life and dependent life insurance for eligible full-time associates.
  • Optional accident, critical illness, hospital indemnity insurance, and legal plan for eligible full-time associates.
  • Tuition reimbursement for eligible full-time associates.
  • Qualified associates employed for at least one year may receive an advance of naturalization application fees, up to $725, less applicable taxes and withholding.
  • Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.
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