Housekeeper

Tru by Hilton (Good Hospitality Services)•Valparaiso, IN

20d

About The Position

The Housekeeper cleans guest rooms, hallways, and other assigned areas while maintaining established quality standards. The role includes cleaning rooms according to standard operating procedures, completing room assignments and maintenance work orders, handling linens and supplies, and following company policies and safety standards.

Responsibilities

Report to work on time when scheduled.
Receive room assignments and keys from the Executive Housekeeper.
Obtain a housekeeping cart from the storage room and verify that it is properly stocked.
Clean assigned rooms according to standard operating procedures, including dusting, vacuuming, changing linens, and restocking paper and soap supplies.
Complete the room assignment sheet, recording completed rooms and special comments.
Complete stayover room cleaning with the visual mindset of a checkout, while leaving the guest's belongings in the room.
Complete maintenance work orders for rooms needing repairs.
Vacuum hallways in the assigned section of rooms.
Collect soiled linens and deliver them to the laundry room.
Complete most assigned room checks before 3:00 p.m., with exceptions as applicable.
Report discrepancies to the Executive Housekeeper.
Restock the housekeeping cart and return it to the storage room.
Keep the cart and housekeeping closet orderly.
Deep-clean guest rooms according to standard operating procedures as assigned.
Return keys and the room assignment sheet to the Executive Housekeeper and obtain approval to clock out.
Maintain compliance with company policies, practices, procedures, and safety standards.
Report to work in a clean and pressed uniform.
Attend and participate in all staff meetings.
Perform other duties as assigned.