Housekeeper

Buffalo Run Casino & Resort•Miami, OK

27d

About The Position

The Housekeeper provides a high level of service to guests by cleaning and preparing suites and rooms. The role requires completing quality work within deadlines, working independently or as part of a team, communicating and coordinating with others, and following workplace rules, policies, procedures, and safety standards. The employee must maintain the confidentiality of guest, employer, and other privileged or proprietary information during and after employment.

Requirements

Must be at least 18 years old.
Must be able to obtain and maintain the required Gaming License.
Must have problem-solving skills and the ability to communicate effectively, including with the general public.
Must have general knowledge of company-specified computer operating software.
Must be able to walk, stoop, or bend for prolonged periods and lift or carry up to 50 pounds daily.
Must be able to meet the physical requirements of the position and expectations for regular attendance.

Nice To Haves

Previous housekeeping experience preferred.

Responsibilities

Clean assigned rooms to established standards, including making beds, vacuuming carpets, washing dishes, cleaning bathrooms, and dusting furniture.
Place and restock room supplies, including paper items, soap, towels, matches, and candy.
Operate housekeeping equipment safely and appropriately.
Maintain and restock the housekeeping cart daily.
Administer key controls for keys issued or left by guests in rooms.
Bring lost and found items to the housekeeping office for logging and storage.
Know and follow emergency procedures and established safety standards.
Report guest-room problems or concerns to the Inspector, including unreported pets or parties, and unusually dirty or vacant rooms believed to be occupied.
Report maintenance concerns to a supervisor in a timely manner.
Wear personal protective equipment when cleaning rooms, soiled linens, and bathrooms.
Work effectively with other employees to support a smooth operation and high standards of customer service.
Maintain the confidentiality of all information and protect employer confidential and privileged information beyond the term of employment.