Housekeeper

Castle Group•Boca Raton, FL

16d

About The Position

The Housekeeper is responsible for the cleanliness and sanitation of common areas and amenities within the community. The role provides exemplary service consistent with Castle Group’s values and mission, demonstrating outstanding customer service skills representative of Castle Royal Service. The position also supports safe property operations, maintains cleaning supplies and equipment, and assists with event preparation and hurricane readiness.

Requirements

At least 1 year of experience as a housekeeper or in a similar position.
Knowledge and understanding of Material Safety Data Sheets (MSDS).
Ability to operate select mechanical and electrical equipment, such as vacuums, mops, leaf blowers, and pressure washers.
Basic literacy and numeracy skills to understand cleaning and safety guidelines.
Strong customer service, communication, and interpersonal skills.
Ability to work under tight deadlines and use time effectively based on priorities.
Basic command of computer hardware and software.
Effective written and verbal communication skills.
Excellent attention to detail and strong problem-solving skills.
Ability to act with integrity, professionalism, and confidentiality.
Ability to communicate, receive, and exchange information through spoken and written communication.
Ability to work under pressure, maintain composure, and use good judgment during emergency, difficult, and stressful situations.
Ability to lift 40 pounds following appropriate safety procedures.
Ability to stand upright for long periods; crawl in small and tight spaces; walk and climb stairs; stoop and bend; handle, grasp, and feel objects and equipment; reach with hands and arms; and repeat motions with wrists, hands, and fingers.
Ability to work in varying environmental conditions, including heat, cold, wind, and rain, and outdoors during all seasons as needed.
Ability to navigate property and buildings quickly and easily.
Ability to detect auditory and visual emergency alarms.
Ability to learn on the job.
Ability to climb ladders and work at heights above ground level.
Ability to hear, understand, and appropriately respond to verbal requests in person and over the telephone.
Visual ability correctable to 20/20.
Ability to respond verbally in an understandable and professional manner in person and over the telephone.

Nice To Haves

High school diploma or equivalency preferred.

Responsibilities

Maintain cleanliness in common areas, including hallways, lobbies, and elevators.
Remove litter, trash, and debris from community areas; empty trash receptacles, ashtrays, and waste baskets and dispose of waste properly.
Vacuum, sweep, polish, and mop floors; straighten furniture in common areas as needed.
Dust and polish furniture, fixtures, and other surfaces.
Clean and polish windows, glass doors, brass, mirrors, and similar surfaces.
Clean and disinfect kitchen areas, including countertops, sinks, and appliances.
Restock supplies such as towels, toilet paper, and soap as needed.
Sanitize bathroom bowls, sinks, partitions, and urinals daily or as needed.
Clean and organize the clubhouse, including restrooms, shower stalls, fitness equipment, and storage rooms.
Assist with setup, breakdown, and cleaning of meeting rooms for events.
Maintain supply and PPE inventory and assist the supervisor with ordering supplies as needed.
Assist with hurricane preparation before, during, and after a storm.
Complete assigned checklists and work orders.
Report malfunctioning equipment and unsafe conditions to Management.
Maintain a safe and secure work environment throughout the building and property.
Follow safety precautions and use PPE properly while performing duties.
Perform other duties and responsibilities as assigned.