Housekeeper

Sonora Resort•Campbell River, BC

3h•Onsite

About The Position

We’re hiring a Housekeeper to join our world-class team at Sonora Resort, a luxury all-inclusive Relais & Chateaux Resort, in the unspoiled wilderness of British Columbia. Nestled in the Discovery Islands, Sonora Resort is a remote location accessed by water taxi from the town of Campbell River on Vancouver Island. This is a seasonal position that works on site at the Resort in shift work rotations. Seeking an immediate start date. Resort Life All staff are provided with complimentary single bedroom accommodations. Complimentary Wi-Fi, cable TV and internet calling provided in each staff room. Complimentary meals, snacks and beverages provided from our Staff Kitchen Shift work is required from April until October; comprised of 10 - 20 working days and 4 non-working working days, subject to change during peak season; employees are expected to be flexible in their scheduling to meet the needs of the business. Water taxi transportation is provided to and from Campbell River for scheduled work shifts Staff are required to leave the resort on their scheduled non-working days and are responsible for securing further transportation and accommodation thereafter. Team Amenities on site include a staff lounge, fitness facility, hot tub, outdoor staff lounge area, access to trout ponds, hiking trails and Florence lake where a canoe and stand-up paddleboards are available for staff use. Enjoy other great work perks such as: 25% off at Sonora’s Gift Shop and Island Currents Spa (Services & products) Special room rate for Employees & immediate family members visiting Sonora Resort Staff social events and opportunities to experience adventure tours & activities An Employee & Family Assistance Program offering counseling and mental health supports. Employee Referral Bonus Program We offer competitive wages, paid hourly, with opportunities for overtime, plus gratuities. Position Summary The Housekeeper position is responsible for delivering 5-star cleaning service to our 88 beautiful guest rooms including turndowns and special services, resort laundry and cleaning the resort common areas. Housekeepers will be expected to work independently and within a team environment to provide clientele with an impeccable housekeeping experience.

Requirements

Applicant must be legally eligible to work in Canada.
Must be fluent in English, second language an asset.
One (1) year of experience in housekeeping services; experience in a live-in resort environment is preferred.
High School Diploma required.

Nice To Haves

First Aid certificates are an asset.
If you do not have any cleaning experience, but you have a strong attention to detail, a willingness to learn, and you're keen to get your foot in the door in the hospitality world, you may be a great fit for this role.

Responsibilities

Correctly clean all assigned guest rooms and common areas including dusting, making beds, linen removal from rooms, retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning and more- all to Sonora Resort’s standards.
Scrubbing, sweeping, vacuuming, and mopping the floors in guest rooms, public spaces, staff common areas and meeting rooms.
Provide cleaning services during the day and turn down service during the evening.
Update and record all cleaned rooms in close relationship with the department manager and Guest Services.
Fill guest requests in a timely and efficient manner.
Laundry services including sorting, folding and pressing a variety of linen.
Ensure effective working relationships and clear communication is maintained with all colleagues and departments.
Drive small electric vehicles around the resort.
Trustworthy with sensitive and confidential company information (company + guest).
Exemplary customer service skills and a demonstrated willingness to exceed guest expectations.
Adapts easily to change; works quickly and accurately under pressure, tight deadlines and multiple priorities.

Benefits

Competitive salary
Employee discounts
Free food & snacks
Free uniforms
Wellness resources
Complimentary single bedroom accommodations
Complimentary Wi-Fi, cable TV and internet calling provided in each staff room
Complimentary meals, snacks and beverages provided from our Staff Kitchen
Water taxi transportation is provided to and from Campbell River for scheduled work shifts
Staff lounge, fitness facility, hot tub, outdoor staff lounge area, access to trout ponds, hiking trails and Florence lake where a canoe and stand-up paddleboards are available for staff use.
25% off at Sonora’s Gift Shop and Island Currents Spa (Services & products)
Special room rate for Employees & immediate family members visiting Sonora Resort
Staff social events and opportunities to experience adventure tours & activities
An Employee & Family Assistance Program offering counseling and mental health supports.
Employee Referral Bonus Program
Competitive wages, paid hourly, with opportunities for overtime, plus gratuities.