Housekeeper

Meyer Jabara Hotels•Baltimore, MD

About The Position

The primary responsibility of the Housekeeper is to maintain clean and attractive guest rooms while following hotel, brand standards and safety/security procedures. He or She is responsible for timely cleaning checked out rooms and stay overs, on a day-to-day basis.

Requirements

Experience in a hotel or a related field preferred
High School diploma or equivalent preferred
Work Environment – Ability to work:
With various type of equipment such as telephones, two-way radios, Housekeeping cart, laundry cart, vacuum, broom, window cleaner, furniture polish, all-purpose cleaner, dumpster/trash compactor sponge, mops and buckets, keys, hand vacuum, extension cord, door stopper, laundry chute, elevators, floor care products (i.e., stripper, was, sealer) carpet extractor, Wet/Dry Vacuum
Under variable temperature conditions
Under variable noise levels
Outdoors/Indoors
Around chemicals, fumes and or odor hazards
Around dust and or mite hazards
Long hours sometimes required
Medium work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects
Ability to bend, stretch, twist, stoop or reach with your body and arms repeatedly without difficulty
Ability to stand for long hours and walk long distances without fatigue
Ability to work under variable temperatures and noise levels
Near Vision - The ability to see details at close range
Oral and Written Comprehension and Expression - Must be able to convey & understand information and ideas in English
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
Must have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of the particular need
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests
Mathematical Reasoning - Must be able to work with and understand basic arithmetic functions

Nice To Haves

Multi-lingual skills helpful

Responsibilities

Approach all encounters with guests and employees in a friendly, service oriented manner
Maintain regular attendance, as required by scheduling which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming, as defined in the hotel handbook, when working
Comply at all times hotel’s policies and procedures to encourage safe and efficient hotel operations
Secure issued keys at all times, report lost or stolen keys immediately
Follow proper policies and procedures on entering and securing guest rooms
Thoroughly clean and re-stock guestrooms to company and brand standards
Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up
Report all lost and found items to the Housekeeping Supervisor immediately
Keep all hallways, public areas, and closets clean, neat, boomed and vacuumed
Prepare housekeeping cleaning cart for next day’s use
Report any maintenance repairs immediately to the Housekeeping Supervisor or Manager
Complete all assigned cleaning duties in designated area
Keep immediate supervisors fully informed of all challenges or matters requiring his/her attention
Assist in Laundry and/or cleaning Public Access Areas
Attend department/hotel meetings
Assist hotel in completing special cleaning projects
Other duties as assigned