Housekeeper

MCR • Austin, TX

22d • $15 - $17 • Onsite

About The Position

The Housekeeper cleans and prepares guest rooms, hallways, and public areas at the hotel. The role includes preparing and stocking an assigned work cart, attending the morning stand-up meeting, and folding or assisting with dirty linen in the housekeeping laundry room. Housekeepers thoroughly clean and restock the number of guest rooms assigned per shift and may complete additional projects such as cleaning storage rooms, public spaces, guest laundry, or guest rooms undergoing deep cleaning.

All team members are expected to help keep front- and back-of-house areas clean, organized, and safe; provide friendly service to guests; complete operational checklists accurately and on time; communicate professionally; and collaborate to support guest satisfaction. The position requires a positive, guest-focused attitude, the ability to follow procedures and work under pressure, and a varied schedule that may include evenings, nights, weekends, and holidays. The work involves physical activities including bending, climbing, balancing, kneeling, crawling, prolonged standing and walking, repetitive hand and wrist motions, and carrying housekeeping items such as linens, trash, or vacuums.

Requirements

• Must be at least 18 years old.
• Must have a positive attitude and willingness to learn.
• Must be able to understand and follow established guidelines and procedures.
• Must work well in stressful, high-pressure situations.
• Must be effective at listening to, understanding, clarifying, and resolving concerns raised by coworkers and guests.
• Must be able to convey information and ideas clearly.
• Must have a desire to serve all guests.
• Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays.
• Must arrive and clock in on time, follow scheduled break procedures, and provide sufficient notice when calling out as directed by a supervisor.
• Must be able to perform the listed physical demands, including stooping, climbing, balancing, kneeling, crawling, standing, walking, repetitive motions, and lifting or carrying housekeeping items.

Nice To Haves

• Experience in hospitality, service, a consumer-facing franchise, or a related field is preferred.

Responsibilities

• Prepare for cleaning duties by stocking room supplies and tools on the assigned work cart.
• Attend the morning stand-up meeting.
• Fold and/or assist with dirty linen in the housekeeping laundry room.
• Thoroughly clean and restock the assigned number of guest rooms per shift.
• Complete additional cleaning projects as assigned, including work in storage rooms, public spaces, guest laundry, and guest rooms requiring deep cleaning.
• Help keep front- and back-of-house areas clean, organized, and safe.
• Greet guests warmly while cleaning and contribute to guest satisfaction.
• Complete operational checklists accurately and at designated times.
• Communicate clearly and professionally with team members and support shift handovers.

Benefits

• Hotel discounts
• Weekly pay
• Paid time off
• Retirement options
• Referral bonuses
• Career advancement and upward mobility
• Health insurance available after 30 days of employment for full-time team members
• Dental insurance available after 30 days of employment for full-time team members
• Vision insurance available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed