Housekeeper - Residential: Full Time: Day Shift

The Highlands At Wyomissing•Wyomissing, PA

4h•Onsite

About The Position

Join The Highlands at Wyomissing as a Residential Housekeeper and help create a clean, safe, and welcoming environment for our residents. In this role, you'll provide housekeeping services throughout our senior living community, including apartments, healthcare areas, and common spaces, while delivering exceptional customer service and supporting the comfort and well-being of senior adults.

Requirements

Excellent communications and interpersonal skills
Possesses outstanding customer service ability
High School Diploma or GED (Required if working in Personal Care or Assisted Living Areas)
1-3 Years of experience working with Senior Adults or in a customer service setting
Completion of the Highlands Hearthstone Ambassador training within 30 days of employment (Required)
Medical Screening
Criminal History Clearance
FBI Fingerprint Clearance (Only required if you have not lived in PA for the last 2 years)
Immigration and naturalization (I-9) Clearance
Valid Pennsylvania Driver's License and acceptable MVR (if operating company vehicle)

Nice To Haves

1-3 Years prior housekeeping experience (Preferred)

Responsibilities

Provides a high standard of cleanliness in all areas of the facility to ensure a healthy and attractive environment for residents and staff.
Responsible for cleaning residential living (apartments, villas, cottages and vistas), Personal Care, Nursing Care, Core/ Administration areas, public areas, and common areas.
Adheres to proper and regulatory procedures for cleaning and sanitizing the facility, complying with essential job tasks while striving for a high-quality standard.
Maintains satisfactory standards in the safe and responsible use of chemicals and equipment.
Sorts, counts, stocks and distributes clean linen items as required.
Follow all prescribe cleaning procedures for various areas of the facility including routine inspections of area of leadership.
Moves and exchange carts, take down and re-hang sheers and drapes.
Always utilize Standard precautions for infection control.
Move furniture items, as needed, to facilitate cleaning or to set up tables and chairs etc. for special functions.
Occasionally climb ladders to complete cleaning assignments.
Demonstrates interest in learning additional aspects of the job.
Demonstrates excellent customer service skills by responding to service requests with a positive attitude and sense of urgency.
Follows schedules and time frames for tasks to be completed.
Provides a positive role model especially during new employee training.
Provides encouragement and positive examples of life at The Highlands at Wyomissing.
Assures the safety of the residents within the facility.
Participate in and complete all required ongoing training, including monthly online and in-person training, annual skills competencies education, and role-specific certifications, to ensure continued competence and adherence to organizational and regulatory standards.