Housekeeper (Full Time) (37576)

Agua Caliente Casinos•Rancho Mirage, CA

About The Position

The Housekeeper cleans rooms and halls in a commercial establishment, performing duties that support room readiness and guest service. The role involves receiving a daily room list from a supervisor, advising a manager or office clerk when rooms are ready for occupancy, and maintaining adequate supplies. Housekeepers make beds, replenish guest and bathroom supplies, provide personal assistance to patrons, and clean rugs, carpets, upholstered furniture, draperies, furniture, wastebaskets, windows, door panels, and televisions. The position provides excellent service to guests and internal clients and requires adherence to applicable Tribal Ordinances, Regulations, ACCRS and SRC Systems of Internal Controls, and Standard Operating Procedures. Gaming experience is not required. The position has no supervisory responsibilities.

Requirements

  • A minimum of 2–3 years of previous hotel housekeeping experience.
  • Ability to perform each essential duty satisfactorily.
  • Ability to stand, move, and work throughout the hotel area and properties, including walking up to 1½ miles and climbing stairs.
  • Ability to sit or stand at a desk or workstation for long periods throughout the shift.
  • Ability to grasp, lift, or otherwise move goods weighing at least 25 pounds intermittently.
  • Sufficient hand dexterity to use office equipment, including a computer keyboard, calculator, general office equipment, and a multi-line telephone.

Responsibilities

  • Obtain the daily room list from a supervisor.
  • Advise the manager or office clerk when rooms are ready for occupancy.
  • Inventory stock to ensure adequate supplies.
  • Make beds and replenish drinking glasses, writing supplies, and bathroom supplies.
  • Check wraps and provide personal assistance to patrons.
  • Clean rugs, carpets, upholstered furniture, and draperies.
  • Dust furniture; empty wastebaskets; and wash windows, door panels, and televisions.
  • Provide excellent guest service to guests and internal clients.
  • Adhere to Tribal Ordinances, Regulations, ACCRS and SRC Systems of Internal Controls, and Standard Operating Procedures.
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