Housekeeper

Equity LifeStyle Properties•Willis, TX
•Onsite

About The Position

ELS is hiring a Housekeeper in Willis, Texas, with starting pay of $13.50 per hour. Housekeepers help ensure resorts are clean and tidy so guests have a five-star experience. The role includes cleaning resort offices, clubhouses, public access areas, models, cabins, and rental units; maintaining rentals and common areas to company standards; tracking cleaning supplies; reporting maintenance concerns; and assisting maintenance and other staff as needed. Housekeepers may also support resort activities and functions, respond to guest inquiries, help resolve guest-related problems, drive a motorized vehicle to run errands or pick up supplies, and coordinate with management and the resort team to provide outstanding customer service.

Requirements

  • High school diploma or equivalent.
  • One to three years of experience in a housekeeping role.
  • Knowledge of cleaning supplies and products.
  • Organizational skills and attention to detail.
  • Valid driver's license, good driving record, and current auto insurance.
  • Ability to lift up to 50 pounds.
  • Willingness and ability to work weekends and holidays as needed.

Nice To Haves

  • Previous housekeeping experience is a plus.

Responsibilities

  • Clean resort offices, clubhouses, public access areas, models, cabins, and rental units, including mopping, dusting, vacuuming, and removing trash.
  • Prepare cabins and rentals for new guests and maintain rentals and common areas to established standards.
  • Track cleaning supply inventory and request refills as needed.
  • Report maintenance concerns in common areas, vacant homes, or rental homes to the Resort Manager or Maintenance Supervisor.
  • Assist maintenance staff and other staff members as needed.
  • Help clean up resort-sponsored guest activities and functions.
  • Assist the Resort Manager with timely, professional, patient, and considerate responses to guest inquiries.
  • Solve guest-related problems and address conflicts with a positive attitude.
  • Drive a motorized vehicle to run errands or pick up supplies as needed.
  • Coordinate and communicate with management and resort staff to help keep the resort team integrated.
  • Provide outstanding customer service.

Benefits

  • Medical, dental, and vision plans.
  • Generous 401(k) employer match.
  • Paid vacations, holidays, and sick time.
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