Housekeeper Part Time-101020

Extended Stay America•Norton Center, MA

13d

About The Position

The Housekeeper is responsible for cleaning guest rooms according to company guidelines and procedures while demonstrating a strong commitment to providing guests and associates with the best possible experience. The role also helps maintain housekeeping carts, cart rooms, laundry areas, and overall hotel cleanliness; responds to guest requests when practical; and follows safety, security, and training requirements. The associate may be asked to travel to help additional locations within a reasonable geographic area.

Requirements

No prior experience or training is necessary.
Understand instructions, policies, and guidelines, and communicate effectively with the manager and staff.
Understand and follow guidelines and adhere to time objectives, productivity measurements, and similar company standards and expectations.
Apply good judgment at all times.
Regularly remain stationary, move around and navigate the hotel, handle and reach for objects, tools, or controls, and detect scents and sounds.
Regularly access low areas, traverse heights while remaining stable, balance, and bend, kneel, or crouch.
Occasionally push or pull carts or cleaning equipment weighing up to 50 pounds.
Detect items in guest rooms to ensure work is performed safely.
Frequently work in outside weather conditions, depending on the hotel.
May occasionally work in wet, humid conditions; near moving mechanical parts; around fumes, airborne particles, or toxic or caustic chemicals; and with risk of electrical shock.
Work in an environment that typically has moderate to loud noise levels.

Responsibilities

Demonstrate and promote a 100% commitment to providing the best possible experience for guests and associates.
Clean assigned guest rooms in accordance with company standards, policies, and procedures.
Maintain housekeeping carts, cart rooms, and laundry areas to company standards while in use.
Stock carts and cart rooms when necessary or directed by management.
Report maintenance issues directly to the front desk and/or manager on duty.
Report guest property remaining in a check-out room directly to the front desk and manager on duty.
Assist with and provide reasonable accommodation in response to guest requests whenever possible and practical.
Comply with all safety and security policies and procedures.
Complete all required and annual Extended Stay University training.
Clean other hotel areas as assigned by the manager, including associate breakrooms, guest laundry, fitness rooms, vending areas, stairwells, and common areas.
Maintain overall hotel cleanliness.
Perform other duties as assigned by the management team.
Travel to additional locations within a reasonable geographic area when asked.