Housekeeper

Equity LifeStyle Properties•Tucson, AZ
•Onsite

About The Position

ELS is hiring a Housekeeper in Tucson, Arizona. Housekeepers help ensure resorts are clean and tidy so guests have a five-star experience. The role involves cleaning resort offices, clubhouses, public areas, models, cabins, and rental accommodations; maintaining cleaning supplies; reporting maintenance concerns; and assisting resort and maintenance staff as needed. Housekeepers also support guest activities and provide professional, patient customer service when responding to inquiries or resolving problems. The position may require driving a motorized vehicle to run errands or pick up supplies.

Requirements

  • High school diploma or equivalent.
  • One to three years of experience in a housekeeping role.
  • Knowledge of cleaning supplies and products.
  • Organizational skills and attention to detail.
  • Valid driver’s license, good driving record, and current auto insurance.
  • Ability to lift up to 50 pounds.
  • Willingness and ability to work weekends and holidays as needed.

Nice To Haves

  • Previous housekeeping experience is a plus.

Responsibilities

  • Clean resort offices, clubhouses, public access areas, and models, including mopping, dusting, vacuuming, and removing trash.
  • Clean cabins and rental units to prepare them for new guests.
  • Keep rentals and common areas clean and maintained to resort standards.
  • Track cleaning supply inventory and request refills as needed.
  • Report maintenance concerns in common areas, vacant homes, or rental homes to the Resort Manager or Maintenance Supervisor.
  • Assist maintenance staff and other staff members as needed.
  • Help clean up resort-sponsored guest activities and functions.
  • Assist the Resort Manager with responding to guest inquiries in a timely and professional manner, with patience and concern.
  • Resolve guest-related problems and address conflicts with a positive attitude.
  • Drive a motorized vehicle to run errands or pick up supplies as needed.
  • Communicate and coordinate with management and other staff to support an integrated resort team.
  • Provide outstanding customer service.
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