Housekeeper

Hilton Grand Vacations•Pigeon Forge, TN

12d•Onsite

About The Position

As a Housekeeper at Laurel Crest Resort, you will perform daily cleaning duties for assigned rooms and prepare units for guest arrivals. The role involves welcoming guests and responding to requests in a friendly manner, reporting maintenance problems, keeping carts and supplies orderly, and assisting management with linen and supply inventory. Other duties may be assigned by Housekeeping Management. This is a full-time position, typically scheduled for 30 to 40 hours per week. The primary schedule is 8:00 AM to 4:30 PM, with flexibility required to accommodate business needs. The position is eligible for E-TIPS, which allows team members to earn additional pay through guest tips.

Requirements

Open and flexible availability, including weekends and holidays.
Able to bend, stoop, walk, and lift, push, or pull up to 50 pounds, with or without reasonable accommodation.
Able to walk and stand for a full eight-hour shift, with or without reasonable accommodation.
Anticipate customer needs and consider how work impacts guests.
Build confidence through honest and dependable interactions.

Nice To Haves

Previous hotel housekeeping experience is preferred.

Responsibilities

Prepare assigned units for guest arrival.
Greet guests and respond to requests in a friendly manner.
Report maintenance problems.
Maintain clean carts and keep supplies and equipment neat and orderly.
Assist management in maintaining inventory of linen and supplies.
Perform other duties as assigned by Housekeeping Management.

Benefits

Day One eligibility for medical, dental, and vision benefits.
Recognition programs and rewards.
Discounted Hilton hotel rates through the Go Hilton Team Member Travel Program, with additional discounted room nights shareable with family and friends.
Paid vacation and paid sick days.
Employee Assistance Program supporting physical and mental wellbeing.
401(k) program with company match.
Tuition reimbursement programs.
Employee stock purchase program.
Learning and advancement opportunities.
E-TIPS opportunity to earn extra pay through guest tips.