Housekeeper

Grand Adirondack Hotel•Lake Placid, NY
•Onsite

About The Position

Maintain the hotel rooms and building to ensure a safe and clean experience for hotel guests, associates, and vendors.

Requirements

  • Knowledge of and ability to comply with workplace statutory requirements, including health and safety, fire prevention, hygiene, and handling of potentially harmful substances
  • Ability to communicate effectively with hotel guests, i.e., to announce arrival at door and to clearly understand requests from guests
  • Strong ability to use cleaning supplies, vacuum, safety equipment, and other equipment and materials used in carrying out housekeeping functions
  • Ability to work effectively in a place of varying levels of noise
  • Ability to solve problem relating to guests, with strong customer service skills
  • Strong self-starting personality and ability to display professional attitude and appearance always
  • Ability to work in a team setting, providing support to co-workers whenever called upon to offer assistance

Responsibilities

  • Works in a safe/efficient manner to assure quality
  • Reports any problem areas, which affect the safety, security, and operating condition of the hotel.
  • Change bed linen daily.
  • Vacuum carpeting.
  • Dust all furniture (picture frames, bed frames, lamps, TVs, dressers).
  • Remove fingerprints and smudges (ex. mirrors, shiny surfaces, windows, etc.).
  • Thoroughly clean the bathroom area - wash shower stall, sink, floor, toilet, etc.
  • Make sure that the standard room set-up is complied with.
  • Report immediately all damage found in a room.
  • Assist in maintaining all front of house and back of house housekeeping areas including laundry room and linen closets.
  • Report immediately all missing items in room.
  • Report immediately personal guest items found in vacant rooms.
  • Notify Executive Housekeeper of all rollaways or cribs in rooms for pick-up and storage.
  • Take responsibility for master floor keys and make sure it is turned in daily.
  • Turn in immediately all "lost and found" items to Executive Housekeeper.
  • Shut off all lights, TVs and air conditioners when leaving room.
  • Assist housekeeper in any additional cleaning chores she may assign.
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