Housekeeper

Sage Hospitality•New Orleans, LA
•Onsite

About The Position

The Housekeeper cleans and prepares guest rooms according to established standards of cleanliness and propriety to support guest satisfaction and maximize revenue. The role also maintains clean, attractive public areas and restrooms, replenishes room amenities and supplies, and reports security concerns and maintenance deficiencies to management.

Requirements

  • No formal education or training is required.
  • No prior experience is required.
  • Basic knowledge of general cleaning principles, cleaning products, and standard cleaning equipment.
  • Ability to understand and follow verbal and written instructions and communicate verbally and in writing.
  • Ability to lift up to 50 pounds continually throughout a shift.
  • Ability to push, pull, and move levers, equipment, and furniture throughout a shift.
  • Ability to work with arms raised above the head throughout a shift.
  • Ability to maneuver a fully loaded maid cart weighing up to 50 pounds throughout the workday.
  • Ability to identify small debris and dirt in poorly lit areas and read written instructions and computer printouts.

Responsibilities

  • Retrieve supplies and set up cleaning carts, keeping carts and storerooms clean and orderly.
  • Clean windows, doors, walls, closets, fixtures, public areas, hallways, and guest and public restrooms.
  • Replace towels, soaps, room amenities, and guest-room literature as needed.
  • Wash hard-floor areas by hand.
  • Dust and polish furniture, fixtures, and wall hangings, including vents and ceiling corners.
  • Strip and remake beds with fresh linen, checking bedding for cleanliness and replacing soiled items.
  • Lift mattresses to inspect for soil between mattresses and under beds.
  • Clean closets and restock guest-room supplies such as hangers, blankets, and pillows.
  • Vacuum guest rooms and public areas, including beneath furniture and in hard-to-reach areas; move heavy furniture as needed.
  • Inspect door and window locks and immediately alert management to unsecured or unsafe situations.
  • Inspect room equipment and report room-status information and maintenance deficiencies in writing to the Executive Housekeeper.
  • Maintain custody of equipment, keys, and supplies to protect hotel property.
  • Maintain a friendly, cheerful, and courteous demeanor.
  • Perform other duties as assigned, requested, or deemed necessary by management.

Benefits

  • Medical, dental, and vision insurance
  • Eligibility to participate in the Company’s 401(k) program with employer matching
  • Health savings and flexible spending accounts
  • Basic life and AD&D insurance
  • Discounted room rates for Marriott and Sage Properties
  • Employee Assistance Program
  • Discounts on hotels, restaurants, and more
  • Eligibility to participate in the Employee Referral Bonus Program, with up to $1,000 per referral
  • Competitive health and welfare plans
  • Negotiated corporate discounts on home insurance, movie tickets, flowers, and more
  • Fun and exciting work environment
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