Housekeeper

Drury Hotels • Phoenix, AZ

14d • Onsite

About The Position

Drury Hotels is hiring full-time and part-time Housekeepers at the Drury Inn & Suites in Phoenix, Arizona. Housekeepers help create memorable guest experiences by maintaining clean guest rooms according to established standards and providing friendly, courteous service. Daily work includes cleaning rooms, vacuuming, changing linens, and making bathrooms shine. Team members may also assist with laundry or cleaning public areas when needed, inspect rooms for maintenance needs, and provide guests with requested linens, towels, amenities, or information. The role supports a positive working environment and responds promptly and efficiently to guest requests, questions, and complaints. Previous cleaning experience is not required.

Requirements

• Knowledge, skills, and mental ability equivalent to completion of two years of high school.
• Ability to follow verbal and written instructions.
• Knowledge of cleaning procedures and cleaning supplies.
• Ability to work independently without direct supervision.
• Positive, solution-oriented attitude and dedication to excellent customer service.
• Ability to walk and stand throughout the work shift.
• Ability to push, vacuum, reach, stretch, and bend during daily work.
• Ability to intermittently lift 25–35 pounds during the workday.

Nice To Haves

• Previous cleaning experience is helpful but not required.

Responsibilities

• Perform hotel housekeeping services to maintain guest rooms according to established standards.
• Vacuum, change linens, clean bathrooms, and complete other daily room-cleaning duties.
• Visually inspect rooms to help identify maintenance needs.
• Provide guests with requested linens, towels, amenities, or information.
• Assist with laundry or cleaning public areas when needed.
• Provide friendly, courteous customer service and respond promptly and efficiently to guest requests, inquiries, and complaints.
• Contribute to a positive working environment for team members and guests.

Benefits

• Quarterly bonus opportunity of up to $3,200 annually, based on hotel results.
• Flexible scheduling.
• Paid time off.
• Hotel discounts and free room nights.
• Medical, dental, vision, prescription, life, and disability coverage.
• Team Member Assistance Program.
• Company-matched 401(k).
• Mentorship, cross-training, development plans, and management training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED