Housekeeper

Symphony of Tri-Cities•Frankenlust Township, MI

21d•Onsite

About The Position

The Housekeeper provides customer service and housekeeping services to residents while maintaining environmental cleanliness and infection control standards. The role performs routine and scheduled cleaning and disinfecting throughout the facility and may also be assigned laundry duties, including processing and distributing resident and facility laundry. The Housekeeper follows facility procedures, infection prevention practices, and applicable laws and policies, and communicates concerns to the appropriate supervisor or department head. The position has no direct supervisory responsibilities.

Requirements

High school graduate or equivalent.
Detail-oriented and thorough.
Ability to remain discreet and respect residents’ privacy.
Sufficient ability to read, write, and speak to complete work efficiently, effectively, and courteously.
Ability to work nights and weekends.
Ability to tolerate frequent exposure to blood, body tissues, bodily fluids, laundry chemicals, latex, and plastic PPE materials, and occasional exposure to hazardous materials and infectious diseases.
Manual dexterity required to operate modern office equipment.

Nice To Haves

One year of experience in a housekeeping role preferred.

Responsibilities

Clean and disinfect resident rooms, bathrooms, common areas, hallways, dining areas, offices, activity areas, and other assigned spaces.
Clean high-touch surfaces and follow facility cleaning schedules and infection prevention procedures.
Vacuum, sweep, mop, dust, and clean floors, walls, furniture, fixtures, windows, and other surfaces.
Clean and sanitize resident and public restrooms.
Clean and disinfect resident rooms after admissions, discharges, and transfers, or when directed.
Follow infection prevention practices, including hand hygiene, proper PPE use, cross-contamination prevention, and procedures for areas under transmission-based precautions.
Collect, sort, wash, dry, fold, and distribute resident and facility laundry according to established procedures.
Handle, transport, and store soiled and clean linens to prevent contamination.
Safely operate commercial washers, dryers, irons, presses, and other laundry equipment.
Identify and treat stains and sort laundry according to fabric type, color, washing requirements, and facility procedures.
Organize and deliver clean clothing, towels, linens, and other laundered items to resident rooms or storage areas.
Label or otherwise identify resident clothing and personal laundry, and report damaged, missing, or unidentifiable clothing or linens.
Maintain adequate supplies of clean linens, towels, blankets, and other laundry items.
Empty trash and dispose of waste according to facility procedures.
Respond promptly to spills, accidents, visibly soiled areas, and other cleaning needs.
Keep housekeeping carts, laundry equipment, supply rooms, and work areas clean, organized, and sanitary.
Use cleaning chemicals, laundry products, equipment, and supplies safely; clean and store equipment properly and report damaged or malfunctioning equipment.
Report environmental hazards, maintenance concerns, damaged property, spills, unsafe conditions, equipment issues, and supply concerns to the appropriate supervisor.
Communicate and interact effectively and tactfully with residents, visitors, families, peers, and supervisors.
Attend staff meetings, in-services, education programs, and required continuing education as requested.
Respond promptly and courteously to call lights when working in resident care areas.
Report resident concerns to the appropriate department head.
Perform duties in compliance with applicable federal and state laws and regulations and facility policies and procedures.
Maintain regular and reliable attendance and perform other tasks as required.
Work with residents who may have cognitive, behavioral, or physical impairments and in potentially stressful or emergency situations.
Work nights and weekends to accommodate residents’ needs.