Housekeeper

Island Hospitality Management•Jacksonville, FL

21d

About The Position

The Housekeeper is responsible for the overall cleanliness of the hotel, guest satisfaction, and meeting product quality standards. The role includes providing housekeeping services and ensuring that rooms meet brand and IHM standards. Flexible scheduling may be required, and scheduled weekly hours vary based on guest occupancy, season, staffing, and other factors; a specific number of weekly hours is not guaranteed. Island Hospitality offers employee training and development, including a formalized program intended to support growth in the hospitality business and opportunities to build on prior experience.

Requirements

Be a highly motivated team player with strong initiative and a desire for achievement.
Be effective in handling workplace problems, including anticipating, preventing, identifying, and solving problems as necessary.
Ability to work well in stressful situations.
Be readily available and approachable for guests while providing excellent guest service.
Regularly stand, sit, or walk for extended periods.
Regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

Responsibilities

Perform basic housekeeping duties, including changing sheets and towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging rooms after guests check out.
Ensure all rooms are cared for according to brand and IHM standards.
Notify supervisors of damages, deficits, or disturbances.
Provide excellent guest service and be readily available and approachable for guests.
Anticipate, prevent, identify, and solve workplace problems as necessary.

Benefits

Healthcare including medical, dental, and vision insurance.
HSA and FSA plans, including dependent care FSA.
Identity theft protection insurance.
Commuter benefits, including transit and parking.
Pet insurance.
PTO and payroll incentives for annual wellness exams.
Employee Assistance Program.
Wellness subscriptions, including access to gyms, financial planning, counseling, and legal services.
Paid sick and vacation time.
Family leave.
401(k) retirement plan with company matching: 100% up to 3% of salary and an additional 50% on the next 2%; fully vested upon the first contribution.
Incentive-based bonus program.
Free hotel room nights and employee discounts within the hotel brand.
Discounts for friends and family within the hotel brand.
Team Member of the Month, Quarter, and Year recognition and bonus.
Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work.
Career growth through an in-house training program with a path personalized to the employee’s goals.
Referral bonus program at any company location.