Housekeeper

Nemacolin Career•Farmington, PA

1d•Onsite

About The Position

The Housekeeper helps create a clean, polished, and welcoming environment that shapes guests’ experiences at Nemacolin. Depending on experience, strengths, and operational needs, assignments may include Room Attendant, Houseperson, Turndown Attendant, or Public Area Attendant. Work may involve preparing and maintaining guestrooms and suites, providing evening turndown, maintaining guest-facing spaces, or supporting housekeeping operations with linens, supplies, refuse removal, and other daily services. The role requires attention to detail, hospitality, discretion, communication, and pride in presentation while upholding cleanliness, safety, sanitation, and luxury service standards. This is an active, hands-on position involving prolonged standing and walking and frequent bending, stooping, reaching, pushing, pulling, lifting, and carrying. The Housekeeper interacts with guests, housekeeping leadership, and resort teams, and may work early mornings, evenings, weekends, holidays, varying shifts, and peak resort periods. Nemacolin offers paid training, structured onboarding, hands-on learning, cross-department opportunities, and potential pathways for advancement.

Requirements

High school diploma or equivalent.
Must be 18 years of age or older.
Reliable transportation.
Ability to read, write, and speak English fluently.
Strong communication and interpersonal skills.
Ability to perform the physical requirements of the position, including prolonged standing and walking, bending, stooping, reaching, pushing, pulling, lifting, and carrying housekeeping supplies and equipment.
Ability to work weekends, holidays, varying shifts, and peak resort periods.
Pride in creating clean, organized, and polished environments where guests feel comfortable and cared for.
Strong attention to detail and ability to maintain quality while working efficiently.
Dependable, service-minded approach with initiative and ownership of assigned responsibilities.
Ability to work independently and contribute effectively as part of a team.
Professional communication, courtesy, and sound judgment when interacting with guests and protecting their privacy.
Adaptability, willingness to learn, and ability to adjust to changing operational needs.
Positive energy and ability to maintain performance in a physically demanding, fast-paced environment.

Nice To Haves

Previous housekeeping, hospitality, hotel, resort, custodial, or customer service experience is preferred but not required.

Responsibilities

Clean, reset, replenish, and inspect guestrooms and assigned spaces to established cleanliness, presentation, and luxury service standards.
Maintain guest-facing areas, including lobbies, corridors, restrooms, stairwells, recreational areas, and other assigned spaces.
Provide evening turndown, respond appropriately to guest requests, protect guest privacy and belongings, and communicate needs to the appropriate resort team.
Transport and replenish linens, towels, amenities, cleaning supplies, and other materials.
Keep carts, closets, and workspaces organized and ready.
Identify and report maintenance concerns, damaged items, lost and found, and other conditions requiring attention.
Follow safety, sanitation, and chemical-handling procedures.
As assigned, support linen, supplies, refuse removal, and daily housekeeping needs or maintain polished guest-facing spaces throughout the day.

Benefits

Paid training and structured onboarding.
Hands-on learning and cross-department opportunities.
Clear pathways for advancement and internal promotion.
Recognition through individual and team honors.
Competitive hourly wages.
Attractive 401(k) program.
Medical, dental, and vision coverage for eligible associates.
Paid time off and holiday compensation.
Discounted associate meals and uniform services.
Savings across resort dining, retail, spa, and activities.
Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community.