Housekeeper

Hilton Grand Vacations•Virginia Beach, VA

23d•Onsite

About The Position

Ocean Beach Club Resort and Oceanaire are hiring Housekeepers in Virginia Beach. The resorts have 536 rooms and are located near the Virginia Beach Boardwalk and ocean. The Housekeeper cleans guest rooms, including stripping dirty linens, vacuuming, dusting, mopping, washing dishes, making beds, cleaning bathrooms and counters, replenishing linens and guest amenities, and moving furniture. Work must be completed within an allotted time frame to meet production standards.

Requirements

High school diploma or equivalent.
Flexible schedule and ability to work weekends and holidays.
Cleaning background in homes, offices, or hotels.
Customer service or similar related experience.
Flexibility and adaptability to changing work volumes and staffing.
Ability to work under pressing deadlines in a fast-paced environment.
Ability to bend, stoop, walk, and lift, push, or pull up to 25 pounds, with or without reasonable accommodation.
Physical ability to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals.
Ability to tolerate humidity, cold or heat, dust, and noise.

Responsibilities

Greet guests and respond to requests promptly with a friendly and sincere acknowledgement; know resort services, activities, and local attractions to assist with guest inquiries.
Report deficiencies in room condition or compliance with resort standards.
Assist co-workers as requested.
Follow safety procedures and standards, and recognize and act in emergency situations.
Follow key control protocol.
Keep carts clean and supplies and equipment neat and orderly.
Secure department assets and supplies neatly in storage areas.
Assist management in maintaining an accurate inventory of linens and supplies.
Promptly turn in lost-and-found items after tagging and identifying them.
Lift up to 50 pounds and push or pull a cart weighing over 200 pounds.
Perform other duties as assigned.