Housekeeper

Drury Hotels • Pittsburgh, PA

1d • Onsite

About The Position

In this role, you’ll play a major role in creating memorable moments for business travelers and families on vacation. After a busy day at work or play, our guests will be able to rest easily knowing that we will take care of the rest. We offer cleaner rooms than our competition and the extras don't cost extra. This makes our hotels stand out and keeps our guests coming back. As an essential team member at Drury Hotels, you will work on a team with other friendly customer focused team members completing daily duties such as vacuuming, changing linens and making our bathrooms shine.

Requirements

• No previous cleaning experience required.
• Requires knowledge, skill and mental ability equivalent to completion of 2 years of high school.
• Requires the ability to follow verbal and written instructions.
• Requires thorough knowledge of cleaning procedures as well as cleaning supplies.
• Requires ability to work without direct supervision.
• Provides excellent customer service.
• Requires the ability to walk and stand for the entire work shift.
• Requires ability to push, vacuum, reach, stretch, and bend in daily work activities.
• Requires ability to lift 25 – 35 pounds intermittently throughout the workday.

Nice To Haves

• Previous cleaning experience is helpful but not necessary.

Responsibilities

• Mantener un ambiente limpio y positivo para los huéspedes y compañeros de equipo.
• Garantizar experiencias excepcionales y positivas para nuestros diversos miembros del equipo y los huéspedes.
• Realizar varios servicios de limpieza del hotel para mantener las habitaciones limpias de acuerdo con las normas establecidas.
• Inspeccionar visualmente las habitaciones para ayudar a identificar los elementos de mantenimiento necesarios.
• Ayudar a los huéspedes proporcionándoles ropa de cama, toallas, comodidades, o información cuando lo soliciten.
• Garantizar una experiencia excepcional para los huéspedes brindando un servicio amable y cortés con una actitud de Servicio +1.
• Se te puede pedir que ayude en la lavandería/ limpiar los espacios públicos cuando sea necesario.
• Asegura una experiencia excepcional para los huéspedes brindando un servicio amable y cortés al descubrir y responder de manera rápida y eficiente a las solicitudes, consultas, y quejas con una actitud de Servicio +1.
• Contribuye a mantener un ambiente de trabajo positivo en todo momento para nuestros diversos miembros de equipo y huéspedes.

Benefits

• Quarterly bonus opportunity of up to $3,200 annually
• Flexible scheduling
• Paid time off
• Hotel discounts
• Free room nights
• Medical, dental, vision, prescription, life, disability
• Team Member Assistance Program
• Company-matched 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees