Housekeeper

BORDERTOWN / INDIGO SKY CASINOS•Wyandotte, OK

16d•Onsite

About The Position

The Housekeeper provides a high standard of cleanliness throughout the hotel. The role involves cleaning guest rooms and public areas, maintaining supplies and equipment, replenishing guest amenities, and responding to guest and staff needs. The housekeeper must protect guest and hotel property, report damage or maintenance issues, and maintain a friendly, professional manner. Other duties may be assigned by the supervisor.

Requirements

High school diploma or GED.
Above-average oral communication skills.
Excellent customer service skills.
Problem-solving capability.
High capacity for learning.
Ability to obtain and maintain an Eastern Shawnee Tribe of Oklahoma gaming license.
Ability to move up to 50 pounds at a time.
Ability to stand or walk for a minimum of eight hours and maneuver inside or outside the casino.
Visual acuity to observe and respond to customer complaints or questions.
Ability to work in a fast-paced environment.
Ability to bend, kneel, twist, stretch, and reach above the head.
Good finger dexterity.
Ability and willingness to work nights, weekends, and holidays as needed.

Nice To Haves

Two years of housekeeping experience preferred.

Responsibilities

Clean rooms quickly, neatly, and efficiently, and ensure guest-room corridors are clean.
Clean hallways, lobby, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other areas to proper health standards.
Vacuum rugs, carpets, and upholstered furniture; sweep and scrub floors; dust and polish furniture and equipment.
Empty wastebaskets and ashtrays and transport waste to disposal areas.
Keep storage areas and carts clean, tidy, and stocked.
Polish silver accessories and metalwork, replace light bulbs, and replenish drinking glasses, linens, writing supplies, and bathroom items.
Sort, count, mark, and store clean linens in linen closets.
Wash windows, walls, ceilings, and woodwork, and wax or polish as necessary; dust window blinds.
Request repair services and document and report mechanical or electrical problems in guest rooms to the housekeeping lead.
Deliver ironing boards, baby cribs, and rollaway beds to guest rooms.
Disinfect equipment and supplies using germicides or steam-operated sterilizers.
Protect hotel and guest property; label and submit reports of damage, theft, and found articles to supervisors.
Carry linens, towels, toiletries, and cleaning supplies using wheeled carts.
Maintain a friendly, approachable attitude toward guests and staff and a clean, professional appearance.
Perform other duties and follow other instructions requested by the supervisor.