Housekeeper

MCR • Lake Mary, FL

23d • $15 - $16 • Onsite

About The Position

The Housekeeper cleans and prepares guest rooms, hallways, and public areas at the hotel. The role includes stocking supplies and tools on an assigned work cart, attending the morning stand-up meeting, and folding or assisting with dirty linen in the housekeeping laundry room. Housekeepers thoroughly clean and restock the assigned number of guest rooms per shift and complete additional cleaning projects as directed by their supervisor, including work in storage rooms, public spaces, guest laundry, and room deep cleaning. Front- and back-of-house areas must be kept clean and organized.

All team members are expected to support guest satisfaction, maintain cleanliness and safety throughout the hotel, communicate professionally, work collaboratively, and help outside their traditional role when business needs require. Housekeepers should greet guests warmly while cleaning and follow operational checklists, procedures, uniform standards, and shift communication practices.

Requirements

• Must be 18 years of age or older.
• Must have a positive, can-do attitude and willingness to learn.
• Must be able to understand and follow established guidelines and procedures.
• Must work well in stressful, high-pressure situations.
• Must effectively listen to, understand, clarify, and resolve concerns raised by co-workers and guests.
• Must communicate information and ideas clearly.
• Must have a desire to serve guests.
• Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays.
• Must arrive and clock in on time, follow scheduled clock-in and clock-out requirements, and never work off the clock.
• Must take breaks at the designated times and provide sufficient notice when calling out, as directed by a supervisor.

Nice To Haves

• Experience in hospitality, service, a consumer-facing franchise, or a related field.

Responsibilities

• Clean and prepare guest rooms, hallways, and public areas.
• Stock room supplies and tools on the assigned work cart before cleaning.
• Attend the morning stand-up meeting.
• Fold and/or assist with dirty linen in the housekeeping laundry room.
• Thoroughly clean and restock the assigned number of guest rooms each shift.
• Complete additional cleaning projects as assigned, including storage rooms, public spaces, guest laundry, and room deep cleaning.
• Keep front- and back-of-house areas clean, safe, and organized.
• Greet guests warmly while cleaning and contribute to guest satisfaction.
• Complete operational checklists accurately and on time, and support effective shift handovers.
• Work collaboratively and help clean guest rooms or public spaces as needed.

Benefits

• Hotel discounts
• Weekly pay
• Paid time off
• Retirement options
• Referral bonuses
• Career advancement and upward mobility
• Health, dental, and vision insurance available after 30 days of employment for full-time team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed