Housekeeper
About The Position
The Housekeeper performs daily cleaning duties for an assigned set of rooms, preparing rooms for guests according to standards and helping provide a welcoming experience. The role involves communicating with dispatch, team members, guests, and owners; reporting damage, shortages, or disturbances; responding professionally and patiently to reasonable complaints and requests; maintaining housekeeping equipment and tools; and keeping an inventory of supplies. The position requires adaptability to a variety of shifts, including weekends and holidays. Shifts run from 8:30 a.m. to 5:00 p.m. or 9:00 a.m. to 5:30 p.m.; the schedule is provided upon hire. Paid training is offered.
Requirements
- Previous experience as a cleaner or housekeeper.
- Ability to work with little supervision.
- Customer service experience.
- Organizational and time-management skills.
- Adaptability to work a variety of shifts, including weekends and holidays.
Responsibilities
- Communicate in a friendly and effective manner with dispatch, team members, and guests to support guest and owner satisfaction.
- Prepare all rooms for guests according to standards.
- Notify supervisors of damage, deficits, and disturbances.
- Handle reasonable complaints and requests professionally and patiently.
- Ensure housekeeping equipment and tools are appropriately maintained.
- Maintain an inventory of tools and supplies used in housekeeping activities.
Benefits
- Paid training
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
