HOUSEKEEPER

Fine Hospitality Group LLC•Mammoth Lakes, CA

8d•$0 - $20

About The Position

The Housekeeper’s primary responsibility is housekeeping, with laundry duties as needed to support daily hotel operations. The role maintains clean, comfortable, safe, and welcoming guest rooms and public areas at either of two hotel locations, depending on the schedule and business needs. Employees follow hotel cleanliness, presentation, quality, privacy, chemical-handling, and safety standards; communicate room status and operational concerns; and assist with other duties assigned by management. Housekeeping work includes servicing guest rooms, changing linens, cleaning and disinfecting bathrooms, dusting, vacuuming, sweeping and mopping, removing trash, replenishing guest supplies, checking rooms for cleanliness or issues, and cleaning public spaces as assigned. The role also keeps carts, closets, storage areas, and equipment organized and assists with deep cleaning and special projects. Laundry is a secondary responsibility performed whenever hotel operations require it. Duties include collecting, sorting, washing, inspecting, folding, organizing, and distributing linens; keeping clean and soiled laundry separate; maintaining laundry areas and equipment; monitoring supplies; and reporting damaged items or equipment issues. The position requires courteous, professional guest service, respect for guest privacy and belongings, dependable attendance, flexibility, and the ability to work independently while supporting a cooperative team. Previous housekeeping or laundry experience is preferred, though the employer is willing to train the right candidate.

Requirements

Previous housekeeping or laundry experience preferred; the employer is willing to train the right candidate.
Ability to understand and follow instructions, cleaning procedures, and hotel standards.
Ability to stand, walk, bend, kneel, push carts, and perform repetitive physical tasks throughout the shift.
Ability to lift, carry, and move linens, laundry bags, cleaning supplies, and other items as required.
Reliable, punctual, organized, and attentive to detail.
Willingness to work weekends, holidays, and varying shifts as scheduled.
Flexibility to work at two different hotel locations on different days as business needs require.
Willingness to assist with laundry duties whenever needed in addition to regular housekeeping responsibilities.
Professional appearance, respectful behavior, and a positive attitude toward guests, coworkers, and management.
Ability to work independently while contributing to a cooperative and supportive team environment.
Respect for guest privacy, belongings, and confidentiality.
Ability to follow hotel policies, cleaning procedures, chemical-handling guidelines, and safety standards.

Nice To Haves

Previous housekeeping or laundry experience.

Responsibilities

Clean and service guest rooms according to hotel standards and assigned schedules.
Make beds, change sheets and pillowcases, and replace towels and linens.
Clean and disinfect bathrooms, including toilets, showers, tubs, sinks, mirrors, counters, and floors.
Dust surfaces; vacuum carpets; sweep and mop floors; and remove trash from rooms and assigned areas.
Replenish guest amenities, toiletries, towels, tissues, and other supplies.
Organize guest room furniture and check rooms for cleanliness, damage, missing items, and maintenance issues before reporting them as ready.
Respect guest privacy and belongings, follow procedures for do-not-disturb signs and occupied rooms, and report lost and found items according to hotel procedures.
Clean hallways, stairwells, elevators, lobby areas, and other public spaces when assigned.
Keep housekeeping carts, closets, storage rooms, and cleaning equipment clean and organized; monitor supplies and notify management when replenishment is needed.
Use cleaning chemicals and equipment properly and safely, following hotel policies and procedures.
Communicate room status, cleaning needs, completed rooms, and maintenance concerns to the appropriate team members.
Assist with deep cleaning, seasonal cleaning, special projects, and other housekeeping duties as assigned.
Collect, sort, and transport used linens and other hotel laundry to the designated laundry area.
Separate laundry according to item type, color, fabric, soil level, and washing requirements.
Operate commercial washers and dryers according to instructions and hotel procedures; use approved products and avoid overloading machines.
Inspect linens and towels before and after washing, rewash items when necessary, and report stained, torn, or damaged items.
Fold, organize, stack, restock, transport, and distribute clean linens and towels as directed.
Keep clean and soiled laundry separated and maintain clean, organized laundry rooms, machines, lint filters, work surfaces, and floors.
Monitor linen inventory and report low supplies or equipment malfunctions to management.
Treat guests, coworkers, and management courteously; respond politely to reasonable guest requests and refer questions or difficult situations as appropriate.
Work cooperatively with the front desk, maintenance, other departments, and teammates; accept constructive feedback and assist teammates as needed.
Work at either hotel location on different days according to the schedule and changing operational needs.
Maintain dependable attendance, arrive on time, and notify management according to hotel policy if unable to work a scheduled shift.
Perform additional duties as assigned by management.