Housekeeper

Drury Hotels•Bay Village, OH
•$17 - $25•Onsite

About The Position

Drury Hotels is hiring full-time and part-time housekeepers at Drury Inn & Suites in Orange Village, Ohio. Housekeepers help create a clean, welcoming environment and memorable experiences for hotel guests by maintaining guest rooms to established standards and providing friendly, courteous service. Duties may also include helping with laundry or cleaning public areas when needed. The role may require working Saturdays and Sundays, the hotel’s busiest days. No previous cleaning experience is required, though it is useful. The listed pay range is $17.15–$25.16 per hour; starting pay may exceed the minimum based on relevant experience, skills, and education. The position is eligible for a discretionary quarterly service bonus based on hotel results.

Requirements

  • Ability to follow verbal and written instructions.
  • Knowledge of cleaning procedures and cleaning supplies.
  • Ability to work independently without direct supervision.
  • Positive, solution-oriented attitude.
  • Dedication to excellent customer service.
  • Mental ability, knowledge, and skills equivalent to completing two years of high school.
  • Ability to walk and stand throughout the work shift.
  • Ability to push, vacuum, reach, stretch, and bend during daily work.
  • Ability to intermittently lift 25–35 pounds during the workday.

Nice To Haves

  • Previous cleaning experience is helpful but not required.

Responsibilities

  • Perform hotel housekeeping services to keep guest rooms clean according to established standards.
  • Visually inspect rooms to help identify maintenance needs.
  • Assist guests by providing requested linens, towels, amenities, or information.
  • Help with laundry or clean public areas when needed.
  • Respond promptly and efficiently to guest requests, inquiries, and complaints with friendly, courteous Service +1.
  • Contribute to a positive work environment for team members and guests.
  • Work cooperatively with all hotel departments.

Benefits

  • Quarterly bonus opportunity of up to $3,200 annually, based on hotel results
  • Flexible scheduling
  • Paid time off
  • Hotel discounts and free room nights
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Prescription coverage
  • Life insurance
  • Disability insurance
  • Team Member Assistance Program
  • Company-matched 401(k)
  • Mentorship, cross-training, development plans, and management training
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