Housekeeper

Hilton Grand Vacations•Waikoloa Village, HI

8d•$22 - $24

About The Position

The Housekeeper performs daily cleaning duties for an assigned slate of rooms to provide owners and guests with a clean, comfortable living space. The role involves completing room-cleaning tasks within allotted time frames and production standards, welcoming guests and responding to requests, and helping maintain resort standards, safety, and orderly supplies and equipment. The scheduled shift is 8 a.m. to 4 p.m. with a 30-minute break. The Housekeeper must be adaptable to working a variety of shifts, including weekends and holidays.

Requirements

Cleaning background in homes, offices, or hotels.
Ability to work in environments involving humidity, cold or heat, dust, and noise.
Ability to lift up to 50 pounds and push or pull a cart weighing over 200 pounds.
Ability to communicate effectively with guests in English.

Responsibilities

Clean rooms by stripping dirty linens, vacuuming, dusting, mopping, washing dishes, making beds, cleaning bathrooms and counters, replenishing linens and guest amenities, and moving furniture, completing work within allotted time frames and production standards.
Greet guests and respond to requests promptly with friendly, genuine acknowledgment.
Learn about resort services, activities, and local attractions to assist with guest inquiries.
Report deficiencies to maintain rooms in compliance with resort standards.
Follow safety procedures and standards, and recognize and act in emergencies.
Follow key control protocol.
Keep carts clean and supplies and equipment neat and orderly.
Secure departmental assets and supplies in an orderly fashion in storage areas.
Assist management in maintaining accurate linen and supply inventories.
Promptly turn in lost and found items after tagging and identifying them.
Assist co-workers and perform other work assignments as requested.