Housekeeper

Houston Zoo•Houston, TX

22d•Onsite

About The Position

The Housekeeper works as part of a team, often in pairs, to maintain clean and safe environments for Houston Zoo guests, staff, and animals. The role involves working across a variety of locations, including restrooms, offices, staff areas, and outdoor exhibits, while managing multiple tasks in a fast-paced, goal-driven environment. Housekeepers may need to work weekends and after hours for events. The position requires a helpful and professional approach when interacting with guests, effective communication and teamwork, and the ability to complete repetitive work to quality standards with limited supervision. Housekeepers use appropriate personal protective equipment when handling potentially hazardous chemicals and supplies, follow Zoo policies and procedures, and complete a daily checklist of duties. The job description lists a high school diploma or GED and one to three months of relevant experience. Commercial, institutional, or industrial cleaning experience is preferred.

Requirements

High school diploma or GED.
One to three months of relevant work experience.
Ability to work independently with minimal supervision.
Excellent oral and written communication skills.
Strong interpersonal and facilitation skills.
Ability to partner across teams and with all levels of staff.
Ability to work weekends and after hours for events as needed.

Nice To Haves

Preferred experience in commercial, institutional, industrial, or similar cleaning environments.

Responsibilities

Maintain a clean and safe environment for Zoo guests, staff, and animals across restrooms, offices, staff areas, outdoor exhibits, and other locations.
Work collaboratively with colleagues, including in pairs, to complete tasks in a fast-paced environment.
Interact helpfully with guests and provide information and directions about the Zoo mission, rules, and events.
Maintain a professional image while in uniform and respond to radio calls promptly.
Report questions, concerns, and supply needs to a supervisor.
Complete repetitive tasks while maintaining quality and work independently with limited supervision.
Sanitize bathrooms, including sinks, mirrors, floors, and walls, and replenish necessary supplies.
Keep staff offices orderly through general cleaning; dust and empty trash and recycling.
Sweep, mop, and vacuum; remove trash and litter from public areas.
Use appropriate personal protective equipment when working with chemicals and potentially hazardous supplies.
Inspect the integrity of supplies and follow Zoo policies and procedures to protect collection animals, guests, and staff.
Complete a daily checklist of duties performed.
Work special events and support Special Events staff.

Benefits

Medical and prescription drug coverage for full-time regular positions.
Vision insurance for full-time regular positions.
Dental insurance for full-time regular positions.
Basic life and AD&D insurance, 100% employer paid, for full-time regular positions.
Short-term disability, 100% employer paid, for full-time regular positions.
Long-term disability, 100% employer paid, for full-time regular positions.
Supplemental life insurance for full-time regular positions.
Flexible Spending Account / Health Savings Account for full-time regular positions.
401(k) with employer match for full-time regular positions.
Free Zoo membership for full-time and part-time regular positions.
Free guest passes for full-time and part-time regular positions.
Discounts on food, merchandise, attractions, admission, and programs for full-time and part-time regular positions.
Free parking for full-time and part-time regular positions.